Danby DDW497W - Manual (Page 8)

8
Common Dishwasher Problems & Solutions
PROBLEM POSSIBLE CAUSE SOLUTON
The dishwasher will not start. • Dishwasher not receiving
electrical power.
• Door is unlatched.
• Dishwasher not level.
• Check electrical connection
(fuse / circuit breaker).
• Close and latch door.
• Level unit.
Dishes are not clean. • Improper loading.
• Spray arm not rotating freely.
• Not enough detergent and/or
improper detergent being used.
• Improperly prepared dishes.
• Water inlet hose kinked/bent due
to improper installation.
• Array dishes so spray action
reaches all surfaces.
• Do not overload dishwasher.
• Check spray arm to make sure
nothing (e.g. cutlery) is
obstructing spray arm rotation.
• Check if filter screen has
become dislodged and is
obstructing spray arm rotation.
• Use more dishwasher detergent.
• Do not use detergent that is
hard or caked.
• Use only a recommended
dishwasher detergent.
• Excess food soil and liquids
should be removed from dishes
before loading.
• Eliminate kink or bend from
inelet hose.
Chipping or breaking of glass-
ware. • Improper loading of dishes. • Do not overload dishrack. Load
glasses on the upper rack only;
not over dishrack pins. Glases
loaded over dishrack pins are
not properly supported and are
subject to damage.
Water remains in bottom of
dishwasher • A small amount of water (in
sump area) is normal.
• Excessive amount of water;
cycle not completed.
• This is necessary to keep the
pump primed and is drained
automatically at the beginning of
each cycle.
• Allow dishwasher to complete
full cycle.