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Specifications, Service hints, Technical service – Desa VMH26TNC User Manual

Page 27: Replacement parts, Parts under warranty, Parts not under warranty

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113111-01B

27

SERVICE HINTS

When Gas Pressure Is Too Low
• pilot will not stay lit

• burner will have delayed ignition

• fireplace will not produce specified heat

• propane/LP gas supply may be low (propane/

LP only)

You may feel your gas pressure is too low. If so, con-
tact your local propane/LP or natural gas supplier.

TECHNICAL SERVICE

You may have further questions about installation,
operation, or troubleshooting. If so, contact DESA
Heating Products’ Technical Service Department
at 1-866-672-6040. When calling, please have your
model and serial numbers of your heater ready.

You can also visit DESA Heating Products’ tech-
nical services web site at www.desatech.com.

REPLACEMENT PARTS

Note: Use only original replacement parts. This
will protect your warranty coverage for parts re-
placed under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If they
can’t supply original replacement part(s) call DESA
Heating Products’ Technical Service Department at
1-866-672-6040 for referral information.

When calling DESA Heating Products, have ready

• your name

• your address

• model and serial numbers of your fireplace

• how fireplace was malfunctioning

• type of gas used (propane/LP or natural gas)

• purchase date

Usually, we will ask you to return the part to the
factory.

PARTS NOT UNDER WARRANTY

Contact authorized dealers of this product. If they
can’t supply original replacement part(s) call
DESA Heating Products at 1-866-672-6040 for re-
ferral information.

When calling DESA, have ready

• model number of your fireplace

• the replacement part number

SPECIFICATIONS

VMH26TPC

VMH26TNC

Btu (Variable)

14,000/26,000

14,000/26,000

Type Gas

Propane/LP Only

Natural Only

Ignition

Piezo

Piezo

Pressure Regulator Setting

8" W.C.

3" W.C.

Inlet Gas Pressure (in. of water) *

Maximum

14"

10.5"

Minimum

11"

5"

Dimensions, Inches (H x W x D)

Fireplace (including hood and screws)

25

7

/

8

x 26

13

/

16

x 9

3

/

8

25

7

/

8

x 26

13

/

16

x 9

3

/

8

Carton

32

5

/

8

x 27

3

/

16

x 11

5

/

8

32

5

/

8

x 27

3

/

16

x 11

5

/

8

Weight, pounds

Fireplace

44.5 lbs.

44.5 lbs.

Shipping

48 lbs.

48 lbs.

* For purposes of input adjustment