Specifications, Service hints, Technical service – Desa VMH26TNC User Manual
Page 27: Replacement parts, Parts under warranty, Parts not under warranty
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SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burner will have delayed ignition
• fireplace will not produce specified heat
• propane/LP gas supply may be low (propane/
LP only)
You may feel your gas pressure is too low. If so, con-
tact your local propane/LP or natural gas supplier.
TECHNICAL SERVICE
You may have further questions about installation,
operation, or troubleshooting. If so, contact DESA
Heating Products’ Technical Service Department
at 1-866-672-6040. When calling, please have your
model and serial numbers of your heater ready.
You can also visit DESA Heating Products’ tech-
nical services web site at www.desatech.com.
REPLACEMENT PARTS
Note: Use only original replacement parts. This
will protect your warranty coverage for parts re-
placed under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they
can’t supply original replacement part(s) call DESA
Heating Products’ Technical Service Department at
1-866-672-6040 for referral information.
When calling DESA Heating Products, have ready
• your name
• your address
• model and serial numbers of your fireplace
• how fireplace was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the
factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they
can’t supply original replacement part(s) call
DESA Heating Products at 1-866-672-6040 for re-
ferral information.
When calling DESA, have ready
• model number of your fireplace
• the replacement part number
SPECIFICATIONS
VMH26TPC
VMH26TNC
Btu (Variable)
14,000/26,000
14,000/26,000
Type Gas
Propane/LP Only
Natural Only
Ignition
Piezo
Piezo
Pressure Regulator Setting
8" W.C.
3" W.C.
Inlet Gas Pressure (in. of water) *
Maximum
14"
10.5"
Minimum
11"
5"
Dimensions, Inches (H x W x D)
Fireplace (including hood and screws)
25
7
/
8
x 26
13
/
16
x 9
3
/
8
25
7
/
8
x 26
13
/
16
x 9
3
/
8
Carton
32
5
/
8
x 27
3
/
16
x 11
5
/
8
32
5
/
8
x 27
3
/
16
x 11
5
/
8
Weight, pounds
Fireplace
44.5 lbs.
44.5 lbs.
Shipping
48 lbs.
48 lbs.
* For purposes of input adjustment