Care and precautions, Troubleshooting – Highgear TerraPod User Manual
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Care and Precautions
To ensure you use your product correctly and safely, read these warnings and the entire user 
manual before using the product: 
•	 Use	a	soft,	slightly	moistened	cloth	to	clean	the	unit.	Do	not	use	abrasive	or	corrosive	
 
cleaning agents, as these may cause damage. Use luke warm water and mild soap to clean
the unit thoroughly after an outdoor trip. Never use the products in hot water or store
them when wet.
•	 Do	not	subject	the	product	to	excessive	force,	shock,	dust,	temperature	changes,	or	humidity.
•	 Never	expose	the	product	to	direct	sunlight	for	extended	periods.	
 
Such treatment may result in malfunction.
•	 Do	not	tamper	with	the	internal	components.	Doing	so	will	terminate	the	product	
 
warranty and may cause damage. The main unit contains no user-serviceable parts.
•	 Do	not	scratch	hard	objects	against	the	LCD	display	as	this	may	cause	damage.
•	 Take	precautions	when	handling	all	battery	types.
•	 Remove	the	batteries	whenever	you	are	planning	to	store	the	product	
 
for a long period of time.
•	 When	replacing	batteries,	use	new	batteries	as	specified	in	this	user	manual.
•	 The	product	is	a	precision	instrument.	Never	attempt	to	take	this	device	apart.	
 
Contact the retailer or our customer service department if the product requires servicing.
•	 Do	not	touch	the	exposed	electronic	circuitry,	as	there	is	a	danger	of	electric	shock.
•	 Check	all	major	functions	if	the	device	has	not	been	used	for	a	long	time.	
 
Maintain regular internal testing and cleaning of your device. Have your watch serviced
by an approved service center annually.
•	 When	disposing	of	this	product,	do	so	in	accordance	with	your	local	waste	
 
disposal regulations.
•	 Due	to	printing	limitations,	the	displays	shown	in	this	manual	may	differ	from	the	actual	display.
•	 The	contents	of	this	manual	may	not	be	reproduced	without	the	permission	of	the	manufacturer.
NOTE: The technical specifications for this product and the contents of the user manual are subject 
to change without notice.
Troubleshooting
The unit is a very sensitive and sophisticated instrument. If properly cared for it should last and 
remain accurate for many years. However, from time to time problems may happen. It has been 
our experience that the majority of the problems seen by consumers with products such as these 
are related to dead or dying batteries.
While the estimated life of a fresh battery in the unit is approximately one year, this can be
shortened considerably if the compass, altimeter or EL systems of the unit are used extensively. 
Whenever you are experiencing issues related to the function of the unit it is recommended that 
you install a fresh battery as a first course of action, especially if it has been more than a half a 
year since the last time the battery was replaced. 
bE AWARE – Lithium batteries of the type used in this unit are very susceptible to improper stor-
age. Many times, batteries purchased as new are dead or weak before they are purchased. Do 
not assume that batteries in stores are good. If you try a new battery and problems persist, please 
try a second battery from another source, just to be certain. 
Indications of a weak battery are:
1. A fading or blank display. 
2. If the display goes blank when the EL system is operated and 
 
then comes back on when the EL system turns off.
3. Inaccurate readings from the Altimeter or Compass systems
Because the compass is magnetic it may be effeced by local sources of electromagnetic radiation 
(EMI). Avoid using near appliances, in cars, near home security systems and other sources of EMI.
The unit is equipped with a display which allows it to be used in a wide variety of environments. 
However, if the unit is used in extreme cold (<32 F or 1c) the function of the display may be slower 
than normal. If exposed to extreme heat or cold, the display may also darken. The display should 
return to normal once the temperature returns to normal levels. 
