Geist Watchdog 1000 Quick Start - Manual (Page 4)

Watchdog 1000-Series quick-setup pack-in sheet (rev.150216A) 4 support available at www.itwatchdogs.com or www.geistglobal.com
the settings you entered above The most common issues are using the wrong login credentials (username and
password), the wrong
Protocols settings, or a network problem which prevented the unit from being able to reach
the e-mail server at all. Note that, as described with the NTP time settings above, the Network settings must be
correct; if the
Gateway and DNS Servers settings are not set properly, the unit will not be able to reach the SMTP
mail server, and will not be able to send e-mails.
Additionally, be sure to check your e-mail client’s spam folder, to make sure the test message wasn’t accidentally
marked as spam.
Once you have gotten the unit to send a test e-mail, you can also test its ability to send actual alarms by setting a
temperature alarm on the Alarms page, then warming the sensor to trip the alarm.
First, go to the Sensors page, and take note of the current temperature.
Next, go to the Alarms page, click Add New Alarm , then use the
drop-down boxes to select the “ Temperature (F) ” or
“ Temperature (C) ” reading (whichever scale you prefer), set Trips
if to “ Above ”, then set threshold to a couple of degrees higher than
the current temperature. On the right-hand side, set a checkbox on
at least one of the
E-mail addresses in the list – and be sure that the actual e-mail address is shown next to the
checkbox; if the checkbox simply reads “(Email 1)”, “(Email 2)”, etc., then that checkbox doesn’t have a valid
Destination e-mail address programmed into it on the Config page yet, and putting a check in that box won’t send
any messages.
For now, leave the Alarm must remain tripped for [ ](min) before notification setting at “ 0 ” and and Repeat
every: at No Repeat , and click Save Changes .
To trip the alarm, return to the Sensors page so that you can see the
current temperature, then simply warm the unit’s sensor by a few
degrees by blowing warm air at it. When the temperature exceeds
the threshold limit, the status messages in the upper-right corner of
the web page should change to show “1 Tripped” alarm, and the
temperature reading itself should turn red. (Some browsers may
require you to manually refresh the web page to see this.) If the
unit’s e-mail server settings are properly configured, within a few
moments you should also receive an e-mail which says “Watchdog
1000: Temperature - High TRIP” in the subject line, and shows
both the alarm threshold and the current temperature in the message
body.
Allow the sensor to cool off again, and when the temperature drops a full degree below the threshold limit you
set, the “Tripped” message should disappear from the web page, the current-temperature reading will turn black
again, and you should receive an e-mail with a subject line of “Watchdog 1000: Temperature - Cleared”.
If you have successfully managed to perform the above steps, then... congratulations! The unit is now correctly
set up for your network and SMTP service, and is ready to use. More complete information about all of the unit’s
functions and capabilities can be found in the User’s Manual for your model. Clicking the
Help tab on the unit’s
web page will open a new browser window to the “Support” area of our web site; the manual can be downloaded
as a PDF file from the “Documentation” section.