Dove Systems IQ 192 - Manual (Page 6)

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4. Examine the control cables. Check that they are continuous, undamaged,
and wired correctly. Be suspicious of splitters, adapters, and junctions. Ring
them out to be sure.
5. Check that the dimmers are set for the correct control input.
If lights flicker, pulse, bounce, throb, ghost, work backwards, fade out, or crosstalk:
1. Put in a DMX termination plug. Try an opto-isolator.
2. Swap cables and circuit cards one by one to see if the problem follows the
part.
3. Examine the console for signs of abuse or damage, particularly the
sliders. Sliders that feel gritty are responsible for flickering on that channel.
4. Examine the control cables. Check that they are continuous, undamaged,
and wired correctly. Be suspicious of splitters, adapters, and junctions. Ring
them out to be sure.
5. Check the power input wiring on the dimmer packs.
6. Check the load output wiring.
Dove Systems technicians are generally available between 8AM and 5PM Pacific time for
phone support at (805)541-8292. Please have a specific description of the problem,
preferably from personnel who were on-site at the time. If at all possible, bring the
telephone into the theatre and have the equipment at hand.
Do not open the unit for examination. Dove Systems cannot provide phone support,
replacement parts, or schematics for component-level testing. The I.Q.192 is a
microcontroller based product running proprietary software. Unauthorized repair on this
product shall void the warranty, and the buyer may be charged for subsequent factory
repair, even if the product is defective.
If it is necessary to send the unit to the factory, please ship it freight prepaid, with a note
describing the specific complaint. Include the shipping address, a daytime telephone number,
and the date the unit is required back. It is helpful to call the factory beforehand for a Return
Materials Authorization (RMA) number. VERY IMPORTANT: PLEASE ENCLOSE A NOTE
DESCRIBING THE PROBLEM--EVEN IF YOU HAVE CONTACTED THE FACTORY BY
PHONE.
Send to: Service Dept
Dove Systems