Troubleshooting, Open dsti and go to view > monitor ports – Daktronics All Sport Interface for DakStats User Manual
Page 3

All Sport Interface for DakStats Quick Start Guide
3 of 3
201 Daktronics Drive PO Box 5128, Brookings, SD 57006-5128
Tel: 1-800-DAKTRONICS (1-800-325-8766) Fax: 605-697-4700
Web: www.daktronics.com Email: [email protected]
ED-14190 Rev 4
18 March 2011
1. Make sure DSTI is running minimized.
2. Open DakStats and click File > Open Competition to open a
game where player stats have been entered.
3. When you have a competition opened, the message log at the
bottom of the DSTI screen should display that the
competition has been opened.
The DakStats software should now be providing game
information to your All Sport controller.
If statistics are not being displayed or updated, use this troubleshooting
section to help identify the problem.
Note: When the interface is functioning properly, pressing the
[Player], [Indiv. Sub.], and [Mass Sub.] buttons on the All Sport
controller will display a message stating “Stats Received: Key
Disabled”. If you receive this message, the data is reaching the All
Sport controller.
If the Sub buttons on the all Sport Controller are not disabled, make sure:
The serial cable is still connected
DSTI is running with the proper sport and interface selected
There is a competition currently opened in DakStats
The competition is not appearing in the Message Log.
1.
Force DSTI to update the information being sent to the
display by going to Control > Update RTD Outputs.
2. Look at the DSTI Message Log at the bottom of the DSTI
window. It should now display that a competition has been
opened.
If information is still not being displayed, check all cabling, and
then close both DSTI and DakStats. Wait a few seconds after the
programs have been closed, and then reopen DakStats, DSTI, and a
competition. After a few seconds, the competition should appear in
the DSTI Message Log.
The competition is in the DSTI Message Log, but nothing is appearing on
my stats displays.
1. Open DSTI and go to View > Monitor Ports.
2. Place a check beside the All Sport 5000 port, and then click OK.
3. A window will appear showing what is being sent out on the
bottom and what is being received on the top through the COM
port to your All Sport controller.
4. If you do not see data in the bottom portion of this window, go
to Edit > Data Configuration and make sure your database
path is correct.