Desa VN1000BTA - Manual (Page 21)

www.desatech.com 110720-01K 21
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies,
paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes.
These fumes may mix with combustion air and create odors.
OBSERvED PROBLEM
Heater produces unwanted
odors
Gas odor even when control knob
is in OFF position
Gas odor during combustion
POSSIBLE CAUSE
1. Heater burning vapors from
paint, hair spray, glues, etc.
(See IMPORTANT statement
above)
2. Low fuel supply (propane/LP
only)
3. Gas leak. See Warning
statement at top of page
1. Gas leak. See Warning
statement at top of page
2. Control valve defective
1. Foreign matter between con-
trol valve and burner
2. Gas leak. See Warning
statement at top of page
REMEDY
1. Ventilate room. Stop using
odor-causing products while
heater is running
2. Refill supply tank (propane/
LP only)
3. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 12)
1. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 12)
2. Replace control valve
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 12)
TROUBLESHOOTING
Continued
REPLACEMENT PARTS
Note: Use only original replacement parts. This
will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA Heating Products’ Technical Service
Department at 1-866-672-6040.
When calling DESA Heating Products, have ready
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to
the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they
can’t supply original replacement part(s), either
contact your nearest Parts Central or call DESA
Heating Products at 1-866-672-6040 for referral
information.
When calling DESA Heating Products, have ready
• model number of your heater
• the replacement part number