Code Blue BLUE ALERT EMS EVENT MANAGEMENT SOFTWARE - Manual (Page 13)

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Blue Alert ® EMS
User Guide
page 13 of 17
Caller Information: Includes Caller ID Name, phone number and address location.
Call Date and Time: Displayed directly below address.
Map: If selected in the database, a map is displayed on the right side of the screen.
In-Call Commands: Unit control buttons, if configured for the unit, are located below the caller
information section.
Call Notes: Text section is available to enter detailed information about the call.
NOTE: EMS database information for Address, Mapping and unit control is entered during the setup
of Code Blue Device extensions in ToolVox. If this information is not entered or the incoming call is
not a Code Blue device, then only the Caller ID Name and Number will be displayed if transmitted
by your service provider or PBX equipment.
With a 6-line IP desk phone you have the ability to answer up to six calls at once. Each call can be
answered by pressing the flashing line, placing the current call on hold. Additional call management
screens will be displayed for each call. To switch between calls, simply press the flashing call button;
the current call will be placed on hold and you will be connected to the new call. Switch between the
calls by simply pressing the appropriate call button on your phone. End calls by hanging up. When
the call is finished you will have the option to save your notes or discard them.