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Troubleshooting, Xdvd270 operation – Dual XDVD270 User Manual

Page 21

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21

XDVD270

OPERATION

Troubleshooting

Problem

Action

Unit will not turn on

(no power)

Connect the AC adapter into the wall outlet securely.
Connect the DC adapter into the vehicle cigarette outlet securely.
Press the POWER button on the main unit for more than 2 seconds.

Unit has power
(but no picture)

Check the connections from the DVD video output to the TV or A/V receiver
video input. Make sure your TV or A/V receiver is set to the correct mode.
Refer to your TV or A/V receiver owners manual.
Make sure the Key Lock function is set to OFF.
Make sure the LCD monitor is turned on. Press and hold the LCD button for
2 seconds to turn the LCD monitor on/off.
Check the A/V INT EXT switch settings.

Unit has power

(but no sound)

Check the connections from the DVD audio output to the TV or A/V receiver
audio input. Make sure your TV or A/V receiver is set to the correct mode.
Refer to your TV or A/V receiver owners manual.
Increase volume control on unit.
Unplug the headphones to hear sound from the built-in speakers.
Check the A/V INT EXT switch settings.

Picture has occasional distortion

A small amount of picture distortion may appear because of a poor quality
video/sound transfer to disc.

Brightness is unstable or noises are

produced when playing

Physical defect in media. Check media for scratches.
Connect the DVD player directly to the TV and not through any other source.
Avoid connecting the unit to a VCR or TV/VCR combination.

The DVD does not start playback

Disc is loaded upside down. Place the disc in the unit with the graphics side
up. Place the disc on the disc spindle correctly inside the unit.
Make sure the disc is free from scratches and fingerprints.
Press the SETUP button to turn off the menu screen.
Cancel the parental lock function or change the parental lock level.
(The default password is 1234.)
Turn the power off then disconnect the power plug and reconnect.
Use discs labeled "Region 1" or "All" only.

The unit turns off by itself

This is a function of the unit by design. As a safety feature, the main unit will
automatically power off after approx. 10 minutes of no activity.

The remote control does not work

properly

Remove and discard the clear plastic separator from the battery
compartment of the remote control.
Check for obstructions in front of the IR sensor on the main unit.
Replace the battery.

Unit displays "Wrong Region"

This player has been designed to play DVD software that has been encoded
for region 1 only. Make sure the disc is labeled "region 1" or "all".