Beurer IPL 10000+ - Manual (Page 39)

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Note
The cartridge should only be replaced if there are large spots visible or if the lens is broken. If this is
the case, please contact Beurer Customer Services.
10. Trouble-shooting
“My beurer SalonPro System cannot be switched on”
• Ensure that the mains cable is correctly connected to the beurer SalonPro System device.
• Ensure that the mains cable is inserted into a wall socket.
“No light pulse is emitted when I press the trigger button”
• Ensure that the device is in full contact with the skin and that the light area is pressed onto the skin
evenly and firmly. For your safety, the trigger button only activates a pulse if the light area is pressed
firmly against the skin.
• Check the indicator lamp. If the indicator lamp on the applicator is illuminated red, this indicates that
your skin colour, as measured by the skin colour sensor, is too dark for safe application. Test the
device on another part of your body or contact beurer SalonPro System Customer Services.
If the indicator lamp on the applicator is illuminated orange, this indicates that the contact with the
skin, as measured by the skin contact sensor, is insufficient. Increase the level of contact with the
skin or contact beurer SalonPro System Customer Services.
• In the event of a general fault, all six energy indicator lamps flash green simultaneously. Reset the
device. To do this, switch the device off at the mains switch, wait for 30 seconds, then switch the
device back on at the mains switch. Should you still have problems with your device, please contact
Customer Services.
• Check the indicator lamp. If the indicator lamp on the applicator is flashing red and theindicator lamp
on the device is flashing green, this indicates that the cartridge is not inserted correctly in the applica-
tor. Reinsert the cartridge into the applicator.
11. Frequently asked questions
1. Does the beurer SalonPro System really work?
Yes. In clinical tests performed by doctors, it was proven that the technology in the beurer SalonPro
System can be used to safely achieve lasting hair removal results.
2. On which parts of my body can I use the beurer SalonPro System?
The beurer SalonPro System was designed for hair removal all over the body. The most common areas
that are treated with the beurer SalonPro System are the legs, armpits, arms, bikini zone and the face
below the cheekbones.
3. How long does a treatment session using the beurer SalonPro System last?
The time can vary depending on the area of the body being treated. A full body treatment (legs, arms,
armpits, bikini zone and face below the cheekbones) takes approximately 26 minutes. As the beurer
SalonPro System is operated using electricity, it can be used for as long as necessary to perform a full
hair removal session on the desired area(s) of the body.
4. Is the beurer SalonPro System safe?
The beurer SalonPro System was developed with a strong focus on your safety and employs clinically
tested technology. However, this device – like any other product or electronic device intended for applica-
tion on the skin – must be used in accordance with the instructions for use and the safety notes for users.
5. Is using the beurer SalonPro System painful?
When used correctly, most users of the beurer SalonPro System report a slight warm feeling when the
light pulse is issued. Users with thicker and darker hair could feel slightly more discomfort, but this
should subside once the hair removal session is finished. The beurer SalonPro System features six
energy level settings that you can select according to your sensitivity.