Cd-16,cd-8 troubleshooting guide – ATEIS CD16 User Manual
Page 19

CD-16, CD-8
Page 19 of 22
8.
CD-16,CD-8 troubleshooting guide
The CD-16,CD-8 microphone is constantly monitored through the VACIE system. Fault indication and
messages could vary depending on the VACIE system. For more information about CD-16,CD-8 fault,
please read IDA4, IDA8 and DIVA8 user manuals.
8.1. CD-16,CD-8 can’t boot
•
Make sure the CAT5 cable is correctly connected.
•
Make sure the CD-16,CD-8 power LED is lit.
•
If no power or if the PSS still doesn’t boot, please contact your ATEIS dealer.
8.2. Noise in the speaker
If digital noise can be heard in the CD-16,CD-8 monitoring speaker:
•
Verify that the CAT5 cable is from the correct type.
•
Verify the CAT5 cable condition.
•
If nothing helps, please contact your ATEIS dealer.
8.3. CD-16,CD-8 is powered ON but the buttons don’t work.
•
Verify that the CD-16,CD-8 microphone console is activated in the VACIE software
configuration.
•
If nothing helps, please contact your ATEIS dealer.
8.4. CD-16,CD-8 is connected to VACIE but there is a connection fault
state
•
Verify that the CD-16,CD-8 microphone console is activated in the VACIE software
configuration.
•
Verify the CAT5 cable condition.
•
Make sure the CAT5 cable is correctly connected.
•
If nothing helps, please contact your ATEIS dealer.