Limited one-year warranty, Xobp12d warranty – Dual XOBP12D User Manual
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Limited One-Year Warranty
XOBP12D
WARRANTY
What to do?
1. Before you call for service, check the troubleshooting 
guide in your owner's manual. A slight adjustment of 
any custom controls or connections discussed in your
instruction booklet may save you a service call.
 
2. If you require service during the warranty period, 
you must carefully pack the product (preferably in the 
original package) and ship it by prepaid transportation 
with a copy of the original receipt from the retailer to an 
authorized service center. 
 
3. Please describe your problem in writing and include 
your name, a return UPS shipping address (P.O. Box not 
acceptable), and a daytime phone number with your 
shipment. 
 
4. For more information and for the location of the 
nearest authorized service center please contact us by 
one of the following methods:
 
Call us toll-free at 1-866-382-5476
E-mail us at [email protected]
 
Exclusion of Certain Damages: This warranty is exclusive 
and in lieu of any and all other warranties, expressed or
implied, including without limitation the implied
warranties of merchantability and fitness for a particular 
purpose and any obligation, liability, right, claim or 
remedy in contract or tort, whether or not arising from 
the company's negligence, actual or imputed. No person 
or representative is authorized to assume for the 
company any other liability in connection with the sale of 
this product. In no event shall the company be liable for 
indirect, incidental or consequential damages. 
This warranty gives you specific legal rights. You
may also have other rights which vary from state to
state.
 
Dual Electronics Corp. warrants this product 
to the original purchaser to be free from defects in 
material and workmanship for a period of one year 
from the date of the original purchase.
 
Dual Electronics Corp. agrees, at our option, during 
the warranty period, to repair any defect in material 
or workmanship or to furnish an equal new, renewed 
or comparable product (whichever is deemed 
necessary) in exchange without charges, subject to 
verification of the defect or malfunction and proof of
the date of purchase. Subsequent replacement 
products are warranted for the balance of the original 
warranty period. 
Who is covered? 
This warranty is extended to the original retail 
purchaser for products purchased and used in 
the U.S.A.
What is covered? 
This warranty covers all defects in material and 
workmanship in this product. The following are not 
covered: installation/removal costs, damage resulting 
from accident, misuse, abuse, neglect, product
modification, improper installation, incorrect line 
voltage, unauthorized repair or failure to follow 
instructions supplied with the product, or damage 
occurring during return shipment of the product. 
