Monroe Electronics Resistivity Meter - Surface - model 262A - Manual (Page 2)

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WARRANTY
Monroe Electronics, Inc. warrants to the Owners, each instrument and sub-assembly manufactured by them
to be free from defects in material and workmanship for a period of one year after shipment from the factory.
This warranty is applicable to the original purchaser only.
Liability under this warranty is limited to service, adjustment or replacement of defective parts (other than
tubes, fuses or batteries) on any instrument or sub-assembly returned to the factory for this purpose,
transportation prepaid.
This warranty does not apply to instruments or sub-assemblies subjected to abuse, abnormal operating
conditions, or unauthorized repair or modification.
Since Monroe Electronics, Inc. has no control over conditions of use; no warranty is made or implied as to
the suitability of our product for the customer's intended use.
THIS WARRANTY SET FORTH IN THIS ARTICLE IS EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES AND REPRESENTATIONS, EXPRESS, IMPLIED OR STATUTORY INCLUDING BUT NOT
LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. Except for obligations
expressly undertaken by Monroe Electronics, in this Warranty, Owner hereby waives and releases all rights,
claims and remedies with respect to any and all guarantees, express, implied, or statutory (including without
limitation, the implied warranties of merchantability and fitness), and including but without being limited to
any obligation of Monroe Electronics with respect to incidental or consequential damages, or damages for
loss of use. No agreement or understanding varying or extending the warranty will be binding upon Monroe
Electronics unless in writing signed by a duly authorized representative of Monroe Electronics.
In the event of a breach of the foregoing warranty, the liability of Monroe Electronics shall be limited to
repairing or replacing the non-conforming goods and/or defective work, and in accordance with the
foregoing; Monroe Electronics shall not be liable for any other damages, either direct or consequential.
RETURN POLICIES AND PROCEDURES
FACTORY REPAIR:
Return authorization is required for factory repair work. Material being returned to the factory for repair must
have a Return Material Authorization number. To obtain an RMA number, call 716-585-2254 and ask for
Customer Service.
Material returned to the factory for warranty repair must be accompanied by a copy of a dated invoice or bill
of sale, which serves as a proof of purchase for the material.
Repairs will be returned promptly. Repairs are normally returned to the customer by UPS within ten working
days after receipt by Monroe Electronics, Inc. Return (to the customer) UPS charges will be paid by Monroe
Electronics on warranty work. Return (to the customer) UPS charges will be prepaid and added to invoice
for out-of-warranty repair work.
EXPEDITED FACTORY REPAIR:
All material returned to the factory by air or by an overnight service will be expedited. Expedited factory
repairs will be returned to the customer by the same mode of transportation by which the material was
returned to the factory for repair (i.e., material returned to the factory by an overnight service will be returned
to the customer by an overnight service).
NOTE: Return (to the customer) transportation expenses for expedited factory repairs will always be at the
expense of the customer despite the warranty status of the equipment.
FACTORY REPAIRS TO MODIFIED EQUIPMENT:
Material returned to the factory for repair that has been modified will be not tested unless the nature and
purpose of the modification is understood by us and does not render the equipment untestable at our repair
facility. We will reserve the right to deny service to any modified equipment returned to the factory for repair
regardless of the warranty status of the equipment.