Saturn 2010 AURA Hybrid - Manual (Page 367)

Customer Assistance and Information ...............8-2
Customer Satisfaction Procedure ......................8-2
Online Owner Center ......................................8-5
Customer Assistance for Text Telephone
(TTY) Users ...............................................8-6
Customer Assistance Offices ............................8-6
GM Mobility Reimbursement Program ................8-6
Roadside Assistance Program ..........................8-7
Scheduling Service Appointments .....................8-9
Courtesy Transportation Program ......................8-9
Collision Damage Repair ................................8-11
Reporting Safety Defects ................................8-14
Reporting Safety Defects to the
United States Government ..........................8-14
Reporting Safety Defects to the
Canadian Government ................................8-14
Reporting Safety Defects to Saturn ..................8-15
Service Publications Ordering Information .........8-15
Vehicle Data Recording and Privacy ................8-16
Event Data Recorders ...................................8-17
Navigation System ........................................8-17
Radio Frequency Identification (RFID) ..............8-18
Radio Frequency Statement ...........................8-18
Section 8 Customer Assistance Information
8-1