Notes, Reporting safety defects 9 – Mini 2008 Cooper Convertible User Manual

Page 11

Reporting safety defects

For US customers:

The following only applies to vehicles
owned and operated in the US.

If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration NHTSA in addition to noti-
fying the MINI Division of BMW of North
America, LLC, P.O. Box 1227, Westwood,
New Jersey 07675-1227, telephone toll-
free 1-866-275-6464.

If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot
become involved in individual problems
between you, your dealer, or BMW of North
America, LLC.

To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590. You can also
obtain other information about motor

vehicle safety from
http://www.safercar.gov

For Canadian customers:

Canadian customers who wish to report a
safety-related defect to Transport Canada,
Defect Investigations and Recalls, may call
1-800-333-0510 toll-free from anywhere in
Canada or 1-613-993-9851 from the
Ottawa region and from other countries, or
contact Transport Canada by mail at:
Transport Canada, ASFAD, Place de Ville,
Tower C, 330 Sparks Street, Ottawa, ON,
K1A 0N5.

You can also obtain other information
about motor vehicle safety from
http://www.tc.gc.ca

NOTES

This manual is related to the following products:

2007 Cooper Convertible