Pontiac 2009 Vibe - Manual (Page 296)

Calling for Assistance
When calling Roadside Assistance,
have the following information ready:
• Your name, home address, and
home telephone number
• Telephone number of your
location
• Location of the vehicle
• Model, year, color, and license
plate number of the vehicle
• Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
• Description of the problem
Coverage
Services are provided up to
5 years/100,000 miles (160 000 km),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Pontiac and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Pontiac and General Motors of
Canada Limited reserve the right to
limit services or payment to an owner
or driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
• Emergency Fuel Delivery:
Delivery of enough fuel
for the vehicle to get to the
nearest service station.
• Lock-Out Service: Service is
provided to unlock the vehicle if
you are locked out. A remote
unlock may be available if you
have OnStar
® . For security
reasons, the driver must present
identification before this service
is given.
• Emergency Tow From a Public
Road or Highway: Tow to the
nearest Pontiac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in sand,
mud, or snow.
• Flat Tire Change: Service is
provided to change a flat tire with
the spare tire. The spare tire,
if equipped, must be in good
condition and properly inflated.
It is the owner’s responsibility for
the repair or replacement of the
tire if it is not covered by the
warranty.
• Battery Jump Start: Service is
provided to jump start a dead
battery.
12-6 Customer Information
2009 - Pontiac Vibe Owner Manual