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Trouble- shooting – Desa CGD3924NR User Manual

Page 24

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TROUBLE-

SHOOTING

Continued

REMEDY

1. Turn on gas supply or

open manual shutoff
valve

2. Turn control knob to

PILOT position

3. Press in control knob

while in PILOT position

4. Continue holding down

control knob. Repeat
igniting operation until
air is removed

5. Clean ODS/pilot (see

Cleaning and Mainte-
nance
, page 23) or
replace ODS/pilot
assembly

6. Replace gas control

1. Press in control knob

fully

2. After ODS/pilot lights,

keep control knob
pressed in 30 seconds

3. Fully open manual shut-

off valve

4. A) Contact local natural

gas company

B) Clean ODS/pilot
(see Cleaning and
Maintenance
, page 23)
or replace ODS/pilot
assembly

5. Hand tighten until snug,

then tighten 1/4 turn
more

6. Replace thermocouple
7. Replace control valve

OBSERVED
PROBLEM

When ignitor button
is pressed, there is
spark at ODS/pilot
but no ignition

ODS/pilot lights but
flame goes out when
control knob is
released

POSSIBLE
CAUSE

1. Gas supply turned off or

manual shutoff valve
closed

2. Control knob not in

PILOT position

3. Control knob not

pressed in while in
PILOT position

4. Air in gas lines when

installed

5. ODS/pilot is clogged

6. Gas regulator setting is

not correct

1. Control knob not fully

pressed in

2. Control knob not

pressed in long enough

3. Manual shutoff valve

not fully open

4. Pilot flame not touching

thermocouple, which
allows thermocouple to
cool, causing pilot flame
to go out. This problem
could be caused by one
or both of the following:
A) Low gas pressure
B) Dirty or partially
clogged ODS/pilot

5. Thermocouple connec-

tion loose at control
valve

6. Thermocouple damaged
7. Control valve damaged