RTA Products RTA-S10 - Manual (Page 10)

PRODUCT WARRANTY
TECHNI MOBILI DESK WARRANTY
LIMITED 5-YEAR WARRANTY
R TA Products, LLC warrants to the Original Purchaser that this product will be free from defects in its workmanship and
materials, under normal use and service conditions, as described herein. "Defects" as used in this warranty, is defined as any
imperfections that impair the use of the furniture or product. RTA products will repair or replace, at is option, without charge to
the original purchaser ‘other than freight from purchaser to RTA Products, only the defective products or parts for a period of
FIVE (5) Years.
Replacement parts can only be supplied if parts are available. Items out of production may be unavailable. This warranty will
be effective for the applicable time period beginning the date of purchase on your original sales receipt. RTA product’s
obligation under this warranty is limited to repairing or replacing products or parts as provided herein. This product has been
designed for and is intended for office and home-office use only. This warranty is Original Purchaser’s sole remedy for
product defects, and this warranty does not extend to any product, or damage to any product, caused by or attributed to
abuse or misuse, products used for commercial or rental purposes, use modifications of, or attachments to the product, and
products or parts not used, maintained, or extended hereunder is in lieu of any and all other warranties, express or implied,
including without limitations any implied warranty or merchantability or of fitness for a particular purpose. Please note, all
desks made with PVC Laminate surface should not be exposed to direct sunlight, as it may damage the material. Damage of
this nature is not covered under this warranty.
RTA Products will not be responsible for indirect, special, incidental or consequential damages. This warranty is limited to
merchandise purchased in the Continental United States. Some States do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal
rights. You may also have other rights that may vary from state to state.
RTA Products will advise you of the procedure to follow in making warranty claims. The following are the procedures for
warranty claims:
a. Call us Monday – Friday, from 9am-5pm (Eastern Time) at (866) 782-8262 to explain the defect and give your name,
address and phone number. Please have ready the model number of our product, date and place of purchase. You can also
write to us by e-mail to
[email protected] and include the same information.
b. If we determine that replacement will remedy the situation, and in order to determine the extent or the cause of the defect,
purchaser will need to send the part in question at purchaser’s expense. Once we receive the part, we will examine it and
determine whether the claim is valid (or not), and then proceed to send the replacement. We will ship the replacement at our
expense.
TECHNI MOBILI CHAIR WARRANTY
2-YEAR WARRANTY
R TA Products, LLC has warranted the Techni Mobili office chairs to the original purchaser who acquired a new product from RTA
Products or its authorized resellers of the product against defects in material or workmanship. 1.
This warranty is expressly limited to the repair or replacement (at its option) of defective chair components or materials that fails under
normal use as a result of a defect in materials or workmanship. This warranty is limited to merchandise purchased in the Continental
United States. No assembly labor is included. The word "defects" as used in this warranty, is defined as imperfections that impair the
utility of the product. 2.
This warranty applies under conditions of normal use, but does not apply to defects that result from intentional damage, negligence,
unreasonable use or exposure. 3.
Liability for consequential damages is excluded to the extent exclusion is permitted by law. This warranty gives you specific legal rights,
and you may have other rights that vary from State to State. 4.
RTA Products does not warrant: a) natural variations in character marks b) changes in surface finishes due to aging or exposure to
light c) marks, scars, or wrinkles occurring naturally in leather d) failure resulting from normal wear and tear e) the matching of colors,
grains, or textures of natural materials f) the colorfastness or the matching of textiles, including an exact match to cuttings or to swatch
cards g) damage, marking, or staining of veneer surfaces due to contact with rubber or similar compounds, damage from sharp objects
or imprinting from writing instruments, or prolonged exposure to direct sunlight h) we do not warrant products that are exposed to
extreme environmental conditions or that have been subject to improper storage. 5.
RTA Products shall not be liable for loss of time, inconvenience, commercial loss, or incidental or consequential damages. 6.
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