ROHO SOFFLE 2 mattress replacement system - Manual (Page 11)

9
DISPOSAL
When properly used and disposed of, the components of the products in this manual are
associated with no known environmental hazards. Dispose of the product and/or components
in accordance with the applicable regulations in your jurisdiction.
DO NOT INCINERATE.
RETURN POLICY
All products returned must be new and unused, require prior authorization from ROHO, Inc.,
and are subject to a restocking charge. Before returning a product:
In the U.S.A.,
contact our Warranty Service Department; outside of the U.S.A., contact your country’s ROHO
distributor.
LIMITED WARRANTY
What is covered and for how long?
• Every SOFFLEX 2 Mattress Replacement System, excluding the removable, external cover
and inner liner, is guaranteed to be free from defects in materials or workmanship for a
period of 5 years (60 months) from the date the product was originally purchased.
• The removable, external cover and inner liner of a SOFFLEX 2 Mattress Replacement
System are guaranteed to be free from defects in materials or workmanship for a period of
18 months from the date the product was originally purchased.
What is not covered?
This warranty does not apply to products that have been subjected to damage resulting
from accident, misuse, an “Act of Nature”, or abuse including, but not limited to: floods,
tornadoes, earthquakes, fires, punctures, tears, harsh chemicals or burns.
What the customer must do?
• Should a defect in materials or workmanship occur during this period, ROHO will, at its
option, repair or replace it free of charge.
• Within the U.S.A., the customer must contact ROHO, Inc. Warranty Service Department.
Note: Any items sent to ROHO, Inc. without prior authorization will not be returned to the
customer. Outside the U.S.A., contact your country’s ROHO distributor.
Questions?
See CONTACT INFORMATION.
Disclaimer.
Any implied warranties, including the MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE are limited to the same time period of the product types referenced above in the
“ What is covered and for how long ” section and any action for a breach of such warranties
or any express warranties herein must be commenced within that time. ROHO, Inc. shall not
be responsible for any incidental or consequential damages with respect to economic loss to
property, whether as a result of a breach of express or implied warranties or otherwise.
Your rights and the effect of this warranty upon them.
This warranty restricts the duration of all implied warranties as noted above and limits or
excludes recovery for incidental or consequential damages. Some jurisdictions do not allow
limitations on how long implied warranties will last and some jurisdictions do not allow the
exclusion or limitation of consequential or incidental damages, so those provisions may not apply
to you. While this warranty gives you specific legal rights, you may also have other rights which
vary from jurisdiction to jurisdiction.