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Chapter 5 troubleshooting – Raloy RW119 User Manual

Page 28

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Models: RW119 & RWS119

www.raloy.com

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Chapter 5 Troubleshooting

1. Is interference signal appeared on LCD normal when shutting down the computer?

In rare cases, interference may appear on the monitor. This may be caused by signal rate of VGA card and
is considered normal. The image quality can be improved by adjusting the phase or pixel rate automatically
or manually.

2. The membrane power light is not ON

Press the power ON / OFF on LCD membrane to check if the monitor is in the ON mode. Check the power
cord is properly connected to the LCD keyboard drawer and power outlet.

3. Screen image is not centered or sized properly

Press the

button for two seconds to automatically adjust the image. Adjust the H-position and V-

position settings via On-screen menu.

4. Is the LCD keyboard drawer hot-pluggable?

The LCD keyboard drawer is hot-pluggable, but components of connected devices, such as the servers
and KVMs, may not be hot-pluggable. We suggest turning off the power to all devices before connecting
them. Apply power to connected devices again only after the LCD keyboard receives power.

5. How do I adjust the resolution?

To change monitor resolution, click Start -> Control Panel -> Display. Select Setting tab to adjust the
monitor resolution in Desktop Area. The available resolutions, "640 x 480", "800 x 600", "1024 x 768",
"1152 x 864", "1280 x 1024", “1440 x 900”, are determined by the display card in your computer.

For RWS119 Series

1. How can I adjust the monitor resolution to 1152 x 900 for SUN Micro system?

The NS solution LCD keyboard drawer will automatically detect the 1152 x 900 resolution, so no user
configuration should be necessary.

2. How do I adjust the resolution in MS Windows operation system?

To change monitor resolution, click Start -> Control Panel -> Display. Select Setting tab to adjust the
monitor resolution in Desktop Area. The available resolutions, "640 x 480", "800 x 600", "1024 x 768",
"1152 x 864", "1280 x 1024", are determined by the display card in your computer.

3. The Stop-A hot key is not work in Trusted Solaris

The keyboard combination Stop-A (L1-A) is not available in Trusted Solaris by default. The security
administrator can change this.

4. Is interference signal appeared on LCD normal when shutting down the computer?

In rare cases, interference may appear on the monitor. This may be caused by signal rate of VGA card and
is considered normal. The image quality can be improved by adjusting the phase or pixel rate automatically
or manually