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Troubleshooting – PocketBook Mini User Manual

Page 62

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Troubleshooting

Malfunciton

Possible Reason

Solution

Device does not turn on
or turns on but only the
logo is loaded

Battery is low

Charge the battery

A book does not open
- the message

Book is

probably damaged or
protected

appears, or

nothing happens at all

The book is damaged

If the book was down-
loaded from the online
store try to re-load it
again. If the file opens
on your SC, but does
not open on the Device,
save the book in another
format (TXT, DOC, SDF).

Html book opens but is
displayed incorrectly.

For example, there are
empty pages, some part
of the text is missing etc.

HTML-files contain
non-text elements
(frames, JAVA-scripts,
flash-elements)

Save the page in TXT
format

Book opens but various
symbols, question marks
etc. are displayed instead
of letters

Incorrect encoding

Switch to reading mode,
select

Settings

and

change encoding

No response when you
press any key

Sometimes (e.g., when
downloading damaged
or too large books) the
Device may freeze

Close the frozen ap-
plication by pressing the
Home key for 1–2 sec.