beautypg.com

Troubleshooting – Peachtree Audio DAiT User Manual

Page 12

background image

You pick up hum and noise

through your DAC•iT in your

offi ce system

This can require some trial and error diagnostics. If you have music

fi les available on a laptop computer connect it (while on battery power)

to the DAC•iT. If it works properly, with no noise, then the computer in

your offi ce is introducing a ground loop into the system. This is not

uncommon. However, the DAC•iT’s digital inputs are transformer-

coupled to minimize this problem. If a problem persists, please feel

free to contact Peachtree Audio.

When you switch from one

source to another you get a

loud “click” or “pop”

Sometimes this is from static buildup but it should not occur consistently

over a long period of time. Contact your dealer or Peachtree Audio if this

persists.

Your coaxial digital connections

do not sound quite right

You must use a wide bandwidth 75 ohm digital interconnect in this

application. If you use a standard audio RCA cable the results will

not be nearly as good. This is not an unusual mistake as the two

interconnects look identical but sound different.

Your iPod doesn’t sound quite

right through the DAC•iT

Your iPod offers custom equalizations for headphone use that aren’t

necessary with the DAC•iT and a good pair of speakers. We recommend

using a “fl at” response. If you fi nd that you still need equalization, then start

at “fl at” and make your settings from that point.

The DAC•iT will not

turn on

Be sure the DAC•iT’s external power supply is connected to the rear

panel DC input and that the power supply is plugged into a live AC

outlet.

The DAC•iT turns on but

there is no sound

Be sure your system is not muted and that the DAC•iT has been

selected. Be sure your digital source is on and playing. Be sure

the DACiT’s standby button is glowing blue and that your desired input

is glowing blue. If the input button is blinking the DAC*iT is in

“mute” mode. Press the mute button on the remote to un-mute the

DAC*iT. Check to be sure your digital cable is properly connected.

The remote control

doesn’t work

Please check the batteries by removing the cover on the back of the

remote. It is an infrared remote so it needs a clear line of sight to the

sensor on the front panel of the DAC•iT.

You intermittently lose

your signal on the

USB input

First, try relaunching your music server program (iTunes, WMP, etc.).

If your computer still doesn’t recognize the USB DAC unplug the USB

cable from the computer and the DAC•iT, wait a few seconds, then

reconnect. These are computer hookups, and sometimes you’ll lose

a signal just as with your printer or other USB device. You should

not have this problem often. We designed the DAC•iT to remain

locked on the USB signal at all times, but signal dropouts are still

possible.

10

T

roubleshooting