ParkZone PKZ4275 - Manual (Page 10)

9
Limited Warranty Period
Horizon Hobby, Inc. guarantees this product to be free from
defects in both material and workmanship at the date of purchase.
Limited Warranty & Limits of Liability
Pursuant to this Limited Warranty, Horizon Hobby, Inc. will, at its
option, (i) repair or (ii) replace, any product determined by Horizon
Hobby, Inc. to be defective. In the event of a defect, these are
your exclusive remedies.
This warranty does not cover cosmetic damage or damage due
to acts of God, accident, misuse, abuse, negligence, commercial
use, or modification of or to any part of the product. This warranty
does not cover damage due to improper installation, operation,
maintenance, or attempted repair by anyone other than an autho-
rized Horizon Hobby, Inc. service center. This warranty is limited
to the original purchaser and is not transferable. In no case shall
Horizon Hobby’s liability exceed the original cost of the purchased
product and will not cover consequential, incidental or collateral
damage. Horizon Hobby, Inc. reserves the right to inspect any and
all equipment involved in a warranty claim. Repair or replacement
decisions are at the sole discretion of Horizon Hobby, Inc. Further,
Horizon Hobby, Inc. reserves the right to change or modify this
warranty without notice.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY
IS THE EXCLUSIVE REMEDY OF THE CONSUMER. HORIZON
HOBBY, INC. SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES.
As Horizon Hobby, Inc. has no control over use, setup, final assem-
bly, modification or misuse, no liability shall be assumed nor
accepted for any resulting damage or injury. By the act of use,
setup or assembly, the user accepts all resulting liability.
If you as the purchaser or user are not prepared to accept the
liability associated with the use of this product, you are advised to
immediately return this product, in new and unused condition, to
the place of purchase.
Safety Precautions
This is a sophisticated hobby product and not a toy. It must be
operated with caution and common sense and requires some
basic mechanical ability. Failure to operate this product in a safe
and responsible manner could result in injury or damage to the
product or other property. This product is not intended for use by
children without direct adult supervision.
The product manual contains instructions for safety, operation and
maintenance. It is essential to read and follow all the instructions
and warnings in the manual, prior to assembly, setup or use, in
order to operate correctly and avoid damage or injury.
Questions, Assistance, and Repairs
Your local hobby store and/or place of purchase cannot provide
warranty support or repair. Once assembly, setup or use of the
product has been started, you must contact Horizon Hobby, Inc.
directly. This will enable Horizon to better answer your questions
and service you in the event that you may need any assistance.
Questions or Assistance
For questions or assistance, please direct your email to product-
[email protected], or call toll free 877.504.0233
(M – F, 8 a.m. – 7 p.m. CST) to speak to a service technician.
Inspection or Repairs
If your product needs to be inspected or repaired, please call for
a Return Merchandise Authorization (RMA). Pack the product
securely using a shipping carton. Please note that original boxes
may be included, but are not designed to withstand the rigors
of shipping without additional protection. Ship via a carrier that
provides tracking and insurance for lost or damaged parcels,
as Horizon Hobby, Inc. is not responsible for merchandise until
it arrives and is accepted at our facility. Include your complete
name, address, phone number where you can be reached during
business days, RMA number, and a brief summary of the problem.
Be sure your name, address, and RMA number are clearly written
on the shipping carton.
Warranty Inspection and Repairs
To receive warranty service, you must include your original sales
receipt verifying the proof-of-purchase date. Providing war-
ranty conditions have been met, your product will be repaired or
replaced free of charge. Repair or replacement decisions are at
the sole discretion of Horizon Hobby.
Non-Warranty Repairs
Should your repair not be covered by warranty and the expense
exceeds 50% of the retail purchase cost, you will be provided with
an estimate advising you of your options. You will be billed for
any return freight for non-warranty repairs. Please advise us of
your preferred method of payment. Horizon Hobby accepts money
orders and cashiers checks, as well as Visa, MasterCard, American
Express, and Discover cards. If you choose to pay by credit card,
please include your credit card number and expiration date. Any
repair left unpaid or unclaimed after 90 days will be considered
abandoned and will be disposed of accordingly.
Electronics and engines requiring inspection or repair should be
shipped to the following address (freight prepaid):
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
All other products requiring inspection or repair should be shipped
to the following address (freight prepaid):
Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822
Warranty