E-z gate openers, Repair service, Gates that open, llc – Mighty Mule FM352 User Manual

Page 45

M i g h t y M u l e 3 5 2

If your Mighty Mule

352 Gate Opener is not operating properly, please follow the steps below:

1. First use the procedures found in the

Visual and Audible Diagnostic Indicators section (see page 39).

2. Use the Online Troubleshooter at

http://support.gtoinc.com/support/troubleshooter.aspx.

3. If you are unable to solve the problem, call the

GTO Service Department at (800) 543-1236, or

(850)575-4144. Refer to the serial number (located on the back of opener arm) and date of purchase

when calling for assistance.

4. If repair or replacement of your gate opener is necessary, the Service Department will assign a

Return Goods Authorization (RGA) number to you for all warranty repairs

5. Securely pack the component(s) authorized for return to the factory. Include a copy of your receipt for

proof of purchase. Write the RGA number issued to you on the outside of the package in

LARGE BOLD PRINT. Ship the package(s) freight prepaid to:

Gates That Open, LLC • 3121 Hartsfield Road • Tallahassee, Florida, USA 32303.

NOTE: Products returned to GTO without a Return Goods Authorization (RGA) number in

LARGE BOLD PRINT on the outside of the package WILL NOT be accepted. Also, items

returned to GTO freight collect WILL NOT be accepted.

Repair Service

Gates That Open, LLC

For sales call toll free:

1-800-543-GATE (4283)

3121 Hartsfield Road • Tallahassee, Florida, USA 32303 • (850) 575-0176

Fax (850) 575-8912 • www.mightymule.com

E-Z GATE OPENERS

For 24 hour/day, 7 day/week Technical Service visit

http://support.gtoinc.com/support/troubleshooter.aspx

The

GTO Technical Service Department is open

Monday – Friday 8:00 A.M. – 7:00 P.M. (Eastern Time)

1-800-543-1236

For more information on Mighty Mule’s full line of Automatic Gate Openers and Access Controls visit our website at www.mightymule.com