5. error alerts – GoDEX DT series User Manual
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DT2 / DT4 series User Manual
3-5. Error alerts
LED
indicator
Beeps
Description
Solution
Red
2 x 4 beeps The print mechanism is not
correctly closed.
Open the print mechanism and
close it again.
Red
(flashing)
None
High temperature at the print
head.
Once the print head has cooled
down, the printer switches to
standby mode.
Red
2 x 2 beeps No paper is detected.
Make sure that the label sensor is
positioned correctly. If the sensor
still does not detect the paper,
run the auto-detection function
again.
The paper is finished.
Replace the label roll.
Red
2 x 2 beeps Paper feed problem.
Possible reasons: the print
medium has become trapped
around the rubber roll; the sensor
cannot detect a gap or black
mark between the labels; there is
no paper. Please reset the sensor.
Red
2 x 2 beeps
The memory is full. The printer
prints the message "Memory
full".
Delete unnecessary data or
install additional memory.
Red
2 x 2 beeps
Unable to find file. The printer
prints the message "Filename
cannot be found".
Use the "~X4" command to print
all files. Then check whether the
files exist and whether the names
are correct.
Red
2 x 2 beeps
A file of the same name
already exists. The printer
prints the message "Filename
is repeated".
Change the name of the file and
try storing it again.