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Any assistance – Glow-worm Ultracom2 35 Store User Manual

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0020112186_PROTO_10 - 01/11 - Glow-worm

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ANY ASSISTANCE ?

ANY ASSISTANCE?

9 Fault Finding

In this section fault codes that are

displayed, which CAN be carried out by

the USER to restore appliance operation

(Corrective action: ...). Other fault codes

MUST be solved by a competent person

only.

i

Like all condensing boilers

it will produce a plume of

condensation from the flue

terminal in cool weather.

This is due to the high

efficiency and hence low flue

gas temperature of the boiler.

It is normal and not a fault

indication.

• If after carrying out this basic advice and

your appliance still does not work, leave

it turned off and contact your competent

person.

Fault code

Possible causes

Solution

The

appliance

stops

working

Electrical circuit

interrupted

Check that there is no power cut and that the appliance is

correctly connected. When electrical power comes back on,

the appliance automatically comes back into service. If the

fault persists, contact your Installation/Servicing company

or Glow-worm Service.

Fault

Press on the "reset" button. Wait for 5 seconds. If the fault

persists and the symbol

xx

appears, contact your

Installation/Servicing company or Glow-worm Service.

Lack of water in the

installation

(< 0.5 bars)

Open the filling tap located under the appliance until

you obtain a pressure of between 0.8 and 1.2 bars on

the indicator, refer to diagram overleaf. If refilling needs

to be carried out too often, there may be a leak in your

installation. In this case, contact your Installation/Servicing

company or Glow-worm Service, to have your system

checked.

Excess water in the

installation

With central heating off, open the vent (bleed screw) on a

radiator to allow water to escape and reduce the pressure

in the heating circuit, or contact your Installation/Servicing

company or Glow-worm Service.

xx

Fault

Contact your Installation/Servicing company or Glow-worm

Service.