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14 fault finding, 1 preliminary fault finding, 2 fault codes – Glow-worm Flexicom hx User Manual

Page 46: 4 diagnostic menu, 5 status codes

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14 Fault Finding

14.1 Preliminary fault finding

The following checks should be performed before proceeding

onto specific diagnostics:

• Check the external electrical supply to the boiler is on and

a supply of 230V is present at the ‘L’ and ‘N’ terminals at

the installer interface.

For access remove and open the electrical cartridge, see

diagrams 11.4. and 11.1.

Test at the ‘L’ and ‘N’ terminals on the installer interface,

refer to diagrams 11.1 and 14.4.

• Check the electrical installation and appliance, carry

out tests for earth continuity, polarity, short circuit and

resistance to earth, using a suitable multimeter.

An aid to test

Remove the front casing panel, see diagram 14.1 and

hinge down the control box.

Unclip the rear cover to gain access to the main PCB.

Carry out the tests at connector plug X17, see diagram

14.2. Check chassis earth at a bare metal point on the

boiler.

• Check that there is a gas supply to the boiler and the gas

service isolation valve is turned on, see diagram 8.1.

• Check pressure at the gas service isolation valve, refer to

section 12.4.

• Check that the heating system pressure indicates at least

1mb, if not, fill and vent the system as described in section

12.2.

• Check that all external controls are on.

• Check the functional flow diagram, 14.5.

14.2 Fault Codes

Fault codes take priority over all other display functions in the

event of a fault occuring, refer to diagram 14.6.
If multiple faults occur the codes will be displayed for approx.

2 seconds, alternatively.

14.3 Fault Memory

The Fault memory stores details of the ten most recent faults.

To access this menu, refer to diagram 14.3:
a) Press and hold ‘MODE’ and ‘-’ buttons for 5 seconds.
b) The display will stop flashing and alternate between the

fault memory number and the fault code.
c) Press ‘+’ button to scroll through the fault memory

(Position 1 is most recent), see fault codes.
To exit this menu, press the ‘MODE’ button.

14.4 Diagnostic Menu

The Diagnostic Menu provides the ability to view and

change certain parameters. See diagram 14.8 for available

parameters.

14.5 Status Codes

The status codes provide information about the current

operating condition of the boiler and can be accessed through

the diagnostic display, refer to diagram 14.7.

14028

Diagram 14.3

Diagram 14.2

13845

14291

Diagram 14.1