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Troubleshooting – Eviant M4 Series User Manual

Page 17

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Troubleshooting

Before contacting customer service, review the steps below to solve
simple problems.
If you still suspect something wrong with this unit, immediately turn
the power off, disconnect the power connector from the unit, and
contact Eviant Customer Service.
Never try to repair the unit yourself.

Problem

Possible Cause & Solution

The Power does

not turned on

Plug the power cord into the wall outlet

securely; The battery is discharged.

Recharge the battery.

No Sound

Volume is turned down; Check audio setup.

No Display

Check power switch and power adaptor

connection; Charge battery with power

adaptor

No Signal

No broadcast signals in the area or signals

too weak; Check the signal strength and

adjust the antenna location and direction.

Other possibilities

Static or other external interference may cause the unit to function
abnormally. In order to reset normal status, turn off the unit and
unplug the power supply and try again. If the problem is still present,
turn off the unit, disconnect the power supply and consult a qualified
technician.