Electrocompaniet EMS 1 - Manual (Page 4)

4
ENG
If service is needed
Your dealer will have all relevant information regarding the service cen-
tre in your area and will ensure that your unit is serviced with minimum
delay. If there is no service facility available in your country, please
ship the unit to the following address:
ELECTROCOMPANIET AS
BREIVIKVEIEN 7
4120 TAU
NORWAY
Switchboard: +47 51 74 10 33
Fax: +47 51 74 10 10
Service: +47 51 74 10 23
E-mail: [email protected]
www.electrocompaniet.no
Service department: [email protected]
The end-user is responsible for all shipping charges, insurance, and re-
importation and duty charges. When shipping a product to the factory
for service, always include the following:
1. A sales slip or other proof of purchase if repair is claimed under warranty.
2. A proforma invoice with value of goods, stating that the product is
being returned to Norway for repair.
3. An accompanying letter describing faults, symptoms, or problems with
the unit.
4. Always ship the unit in its original carton and packaging material
to prevent damage in transit. Electrocompaniet will not cover damages
incurred in transit.
If you require further information concerning the operation of the unit or
if you have any questions related to service, please do not hesitate to
contact your dealer or national distributor.