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Troubleshooting – Danby DUFM043A1WDD User Manual

Page 7

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TROUBLESHOOTING

5

Occasionally, a minor problem may arise, and a service call may not be necessary- use this troubleshooting
guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or
Danby’s Toll Free Number for assistance.

Tel: 1-800-26-

(1-800-263-2629).

PROBLEM

POSSIBLE CAUSE

SUGGESTED SOLUTION

1) Freezer does not work

2) Freezer runs

continuously

3) Internal temperature

not cold enough

• No power to unit.
• Power cord is unplugged.
• Wrong voltage is being used.

• Temperature is set too low.
• Door is not closed.
• Hot food inserted into cabinet.
• Door opened too long or too

often.

• Close proximity to heat source or

direct sunlight.

• No power to unit.
• Power cord is unplugged.
• Temperature is set too high.
• Door is not closed.
• Hot food inserted.
• Door opened too long/often.
• Air flow obstruction.
• Wrong voltage is being used.
• Close proximity to heat source or

direct sunlight.

• Check connection of power cord to

power source.

• Plug in unit.
• Use proper voltage.

• Set temperature control to warmer

setting.

• Close door securely.
• Be sure food has cooled to room

temperature before inserting.

• Minimize door openings and

duration.

• Do not place unit close to heat

sources or direct sunlight.

• Check connection of power cord to

power source.

• Plug in unit.
• Check setting and increase as

needed.

• Close door securely.
• Be sure food has cooled to room

temperature before inserting.

• Minimize door openings and

duration.

• Allow room for air to circulate

around the unit.

• Use proper voltage.
• Do not place unit close to heat

sources or direct sunlight.