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Troubleshooting – Danby DCF550W User Manual

Page 8

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Troubleshooting

Occasionally, a problem is minor and a service call may not be necessary- use this troubleshooting guide for a possible
solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number
1-800-263-2629
for assistance.

6

PROBLEM

POSSIBLE CAUSE

SOLUTION

1) Does not work.

• No power to unit.

• Power cord is unplugged.

• Wrong voltage is being used.

• Check connection of power

cord to power source.

• Plug in unit.

• Use proper voltage.

2) Freezer runs

continuously.

• Temperature set too low.

• Lid is not closed.

• Hot food inserted.

• Lid opened too long or too

often.

• Close proximity to heat

source or direct sunlight.

• Set temperature control to

warmer setting

• Close lid securely.

• Be sure food is at room

temperature before inserting.

• Minimize lid openings/

duration.

• Do not place unit close to

heat sources or direct

sunlight.

3) Internal temperature not

cold enough.

• No power to unit.

• Power cord is unplugged.

• Temperature set too high.

• Lid is not closed.

• Hot food inserted.

• Lid opened too long or too

often.

• Air flow obstruction.

• Wrong voltage is being used.

• Close proximity to heat

source or direct sunlight.

• Check connection of power

cord to power source.

• Plug in unit.

• Check setting and increase

as needed.

• Close lid securely.

• Be sure that food is at room

temperature.

• Minimize lid openings/

duration.

• Allow room for air to

circulate around unit.

• Use proper voltage.

• Do not place unit close to

heat sources or direct

sunlight.

PROBLEM

POSSIBLE CAUSE

POSSIBLE SOLUTION