Appendix: technical support form – Acrosser ANR-IH61N1/A/B User Manual
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Appendix: Technical Support Form
We deeply appreciate you purchase Acrosser products. Please find “tech_form.doc” file in our
utility CD. If you have any questions or problems about Acrosser products, please fill in the
following information: We will answer your questions a.s.a.p.
1) Describe your info and system info
A. Your company name: _____________
B. Your contact info: _________________ & phone number: _________________
C. Your e-mail address: ______________________
D. Your company address: ___________________________________________
__________________________________________
E. Acrosser model name: _____________________
F.
Acrosser Serial Number: _____________________
2) Describe system configuration
A. CPU ________________
B. Memory size ___________________
C. Storage (e.g. HDD or CF or SSD) ___________________
D. Extra peripherals (e.g. graphic card) __________________________
E. Operating system & version (e.g. Windows 7 embedded) __________________
F.
Special API or driver _________________ (If yes, please provide it for debug,)
G. Running applications _____________________
H. Other _________________________
3) Describe your problems or questions:
4) Send the above info to one of the following Acrosser contact windows:
A. Acrosser local Sales Rep
B. Acrosser authorized channels
C. Acrosser e-mail window ---
D. Acrosser FAX number --- 886-2-29992887
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