Talkswitch CT.TS005.001101.UK User Manual
User guide, Release 3.24
Table of contents
Document Outline
- Preface
- Table of Contents
- Chapter 1: TalkSwitch Installation
- 1.1 Installation
- 1.2 Front Panel lights
- 1.3 Back Panel
- 1.4 Plugging into the Back Panel
- 1.5 Using 2 or more TalkSwitch units on a LAN
- Chapter 2: TalkSwitch Configuration
- 2.1 Install the TalkSwitch Configuration Software
- 2.2 Running the TalkSwitch software
- 2.3 System Configuration
- 2.3.1 The configuration screen
- 2.3.2 Configuration Navigation
- 2.3.3 System Information
- 2.3.3.1 Administration
- 2.3.3.2 IP Configuration
- 2.3.3.3 VoIP Configuration
- 2.3.3.4 PSTN analogue telephone Lines
- 2.3.3.5 VoIP Numbers
- 2.3.3.6 Line Hunt Groups
- 2.3.3.7 Automatic Route Selection and Toll Restriction
- 2.3.3.8 Fax Information
- 2.3.3.9 Local Extensions
- 2.3.3.10 Remote Extensions
- 2.3.3.11 Extension Ring Groups
- 2.3.3.12 On-hold/Ringback
- 2.3.4 Voicemail
- 2.3.5 Call Handling
- 2.3.6 Call Back/DISA
- 2.3.7 Options
- Chapter 3: Using TalkSwitch
- 3.1 In the Office - Receiving Calls with or without the Auto Attendant
- 3.2 In the Office - Making and Receiving Calls
- 3.2.1 Making calls from a Local Extension
- 3.2.2 Receiving calls at a Local Extension
- 3.2.3 Placing calls on Hold at a Local Extension
- 3.2.4 Transferring calls
- 3.2.5 Call Park - Parking and retrieving callers
- 3.2.6 Call Queue/UCD/Call Waiting - Queuing and retrieving callers
- 3.2.7 Using the TalkSwitch Call Waiting feature
- 3.2.8 Conference calling with TalkSwitch
- 3.2.9 Making and receiving calls using VoIP
- 3.2.10 Using Phones connected in parallel to TalkSwitch
- 3.2.11 Modems and telephone line access
- 3.3 Out of the Office - Receiving Calls through Call Forwarding
- 3.4 Using the TalkSwitch Voicemail System
- 3.5 Music on Hold
- 3.6 Mode Switching Options
- 3.7 Out of the Office - Making Calls with Call Back and DISA (Call Bridge)
- 3.8 Upgrading the TalkSwitch Software and Firmware
- Chapter 4: Call Detail Record Logging (CDR)
- Chapter 5: VoIP Information
- Appendix A: Help and Troubleshooting
- Appendix B: Using TalkSwitch with Telephone Company Calling Services
- Appendix C: Quick Commands and Touch-Tone Functions
- Appendix D: Regulatory Information
- Appendix E: TalkSwitch One-Year Warranty
- Appendix F: Specifications
- Appendix G: TalkSwitch and Power Interruptions
- Appendix H: Copyright and Licensing Notices
- Glossary