beautypg.com

Troubleshooting guide – Computer Expressions 38CG User Manual

Page 9

background image

9

TROUBLESHOOTING GUIDE

Refer to the Troubleshooting Guide below before contacting your local dealer.

PROBLEM

POSSIBLE CAUSE

SOLUTION

Unit/system does not work

• No command transmitted to unit.
• Unit did not receive transmitted command.

• Press the ON/OFF button.
• Make sure that remote control is pointed at unit

during command transmission.

POWER Lamp is not lit

• Unit is not properly connected.
• Automatic circuit breaker switches to OFF.
• Fuse burned.

• Check electrical connection.
• Reset breaker.
• Replace fuse.

FILTER Lamp is lit

• Filters require cleaning.

• Remove and clean filters.
• Move the operation switch to OFF, then REMOTE.

Unit is working, but does not
perform the required operation

• Desired temperature setting is higher than

room air temperature when operating in the
COOLING mode.

• Desired temperature setting is lower than

room air temperature when operating in the
HEATING mode.

• The control system is malfunctioning.
• There is no direct line of sight between the

remote control and the unit.

• Lower the desired temperature setting.

• Raise the desired temperature setting.

• Move the operation switch to OFF, then REMOTE.
• Place the remote control where there is a direct

line of sight to the unit.

Various indicator lamps behave
other than listed in previous table

• Incorrect operation or malfunction.

• Move the operation switch to OFF, then to REMOTE.

Restart the unit. If the problem persists, call service
personnel.

Unit does not operate with the
remote control

• The operation switch on the Display Panel

is in the AUTO or OFF position.

• The remote control batteries are weak.
• The remote control is malfunctioning.

• Move the operation switch to the REMOTE position.

• Replace the batteries.
• Turn the unit ON and OFF using the operation switch.

The remote control of another
air conditioner interferes with
unit operation

• Both remote control are transmitting on the

same wavelength.

• Call Service Personnel.

This manual is related to the following products: