Chromalox PQ410-4 User Manual
Page 5

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14.
STANDARD HEAT TRANSFER SYSTEM TROUBLE SHOOTING CHART
Problem
Cause
Corrective Action
Main power feed off
Turn on main power
Circuit breaker off
Turn on circuit breaker
A
Power light off
Control transformer
Primary fuse blown
Replace fuse
Secondary fuse blown
Replace fuse
Transformer bad
Check and/or replace
Pilot light blown
Replace bulb
Float switch open
Add oil to system
B
Power light on, pump will not start
If no float switch, jumper terminals 4 & 5
Motor overloads tripped
Reset overloads, check running current
Motor starter bad
Check motor starter coil
C
Power light on, pump light on, motor
Motor fuse blown
Replace fuse, check motor overloads
not running
Motor burned out
Replace motor, check motor for overload
Broken belt
Check and replace belt
D
Power light on, pump light on, motor
Broken coupling
Check and replace coupling
running, pump not running
Turn off system and rotate pump by hand
Pump jammed by slag or foreign object
if jammed, disassemble and clean pump.
Check and clean strainer.
Power light on, pump light on,
Control relay #1 not closed
See M
E
motor running, pump running heat
Heat on-off switch in off position
Turn switch to on
will not come on
Process control ITC-1 set too low
Set process control to desired temperature
See items, pump noisy, see O;
No oil flow
insufficient suction pressure, see J:
high discharge pressure, see K
F
Insufficient heat
Process piping too small or restricted
Check process piping, check heat transfer
area of platen, etc.
Heater fuses blown
Check and replace fuses
Heater elements burned out
Check continuity and resistance of
elements
Excessive operating pressure over
See K
40 psig
Packing gland loose
Check and adjust packing gland nuts per
manufacturer’s recommendations
G
Pump packing gland leaking
Use mechanical seals or sealless pumps
Wrong pump specified
where no oil leaks can be tolerated
Mechanical seals on pumps should be
water cooled over 350°F.
Improper cooling of seals
Failure to do so will cause seal failure
and leaks.
Check piping and flange alignment
H
System leaks when filling
Rough handling during shipment
retighten and torque all bolts to
specifications
Expansion and contraction due to
Check all flange bolts and connections
temperature has loosened connections
retighten and torque to manufacturer’s
I
System leaks at temperature and after
specifications
cool down
Wrong gasket materials
Replace gaskets as necessary, use spiral
wound or Grafoil
®
gaskets