Britax ADVOCATE - Manual (Page 25)

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BRITAX Child Safety, Inc. ADVOCATE User Guide
Troubleshooting
Problem Possible Solution
The harness
cannot be
adjusted to its
full height�
Check the seating position where
the child seat is installed. The vehicle
head restraint may obstruct the path
of the child seat harness height
adjuster. Remove or raise the vehicle
head restraint and try adjusting the
harness height again.
The harness is
hard to adjust�
The yoke may be caught on the
Versa-Tether webbing or other
component of the child seat.
Remove the obstruction and try
adjusting the harness again. Always
store the Versa-Tether in the pouch
provided when not in use. When the
Versa-Tether is in use, always secure
excess webbing in the elastic strap.
See page 29.
The vehicle seat back may hinder
harness adjustment. Ensure the child
seat base is flat on the vehicle seat.
The harness may be at maximum or
minimum height, the harness may
be too tight to adjust, or the child’s
weight may be pressing against the
head restraint. Check for and correct
all of the above where necessary
and try adjusting the harness again.
The adjuster
strap is fraying
at the sides�
Pull the harness adjuster strap up and
away from the child seat to tighten.
Do not pull sideways. Doing so may
cause the harness adjuster strap to
fray at the sides. See page 20.
The buckle will
not fasten with
a click after
each tongue is
inserted�
There may be debris in the buckle
mechanism. Clean the buckle (see
page 39), then try fastening the
buckle again.
Please contact BRITAX Consumer Services at 1-888-427-
4829 or 1-704-409-1699 if you have an issue not listed
here.
Warranty
This child seat was manufactured by Britax Child Safety,
Inc. (“BRITAX”). BRITAX warrants this product to the original
retail purchaser as follows:
LIMITED ONE-YEAR WARRANTY
This product is warranted against defective materials or
work man ship for one year from the date of original purchase.
Proof of purchase is required. Your exclusive remedy for this
warranty is that BRITAX will, at its option, provide repair or
replacement components for this product. BRITAX reserves
the right to discontinue or change fabrics, parts, models or
products, or to make substitutions.
To make a claim under this warranty, you must contact BRITAX
Consumer Services at 1-888-427-4829 or 1-704-409-1699, or
write to us using the address on the back cover of this booklet.
PLEASE COMPLETE AND MAIL THE OWNER
REGISTRATION CARD WITHIN (30) DAYS OF PURCHASE
You may also register online at www.BritaxUSA.com/
registration.
WARRANTY LIMITATIONS
This warranty does not include damages which arise from
negligence, misuse or use not in accordance with the
product instruction.
The use of non-BRITAX covers, inserts, toys, accessories,
or tightening devices is not approved by BRITAX. Their use
could cause this child seat to fail Federal Motor Vehicle
Safety Standards or not perform as intended in a crash.
Their use may void the BRITAX warranty.
LIMITATION OF DAMAGES
The warranty and remedies as set forth above are exclusive
and in lieu of all others, oral or written, express or implied.
In no event will BRITAX, or the retailer selling this product,
be liable to you for any damages, including incidental or
consequential damages, arising out of the use or inability to
use this product.
LIMITATIONS OF WARRANTIES AND OTHER WARRANTY
TERMS AND STATE LAWS
Any implied warranties, including implied warranties of
merchantability and fitness for a particular purpose, shall
be limited to the duration and terms of the express written
warranty. Some states do not allow limitations on how long
an implied warranty lasts or the exclusion or limitation of
incidental or consequential damages, so the above lim i tations
may not apply to you. This warranty gives you specific legal
rights, and you may have other rights, which vary from state
to state. Neither BRITAX, nor the retailer selling this product,
authorizes any person to create for it any other warranty,
obligation, or liability in connection with this product.