XMART Supra 2100 - Manual (Page 3)

USER MANUAL - SUPRA 1100/1600/2100 ENGLISH
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www.xmart-ups.com 1303-SUPRA 1100/1600/2100-ENG - 6
7. CONTROL SOFTWARE
Most of the models of this UPS family come with USB port to communicate with your PC. In that way UPS can
be monitored and configured. Your PC can be shutdown automatically when a input AC failure is detected
saving your information and providing a controlled shutdown. Event log and alarms can also be monitored from
your PC.
Control software can be downloaded from our website: www.xmart-ups.com. We keep updated last updated
version. User manual and installation manual is also available in our web.
Our software is available in different versions for: Windows, Mac OSX, Linux and Unix.
8. TROUBLE SHOOTING TABLE
# PROBLEM CAUSE SOLUTION
1
UPS does not turn ON
LED OFF
ON button has not been properly
activated.
Push ON button during 2-3 seconds
Very low battery level
Keep UPS plugged to main service to
recharge batteries
Battery failure
Contact service center to replace
batteries
2
UPS goes to battery mode
even main source is OK
Front LED flashing in green
color.
Intermitent BEEP alarm
activated
Input cable or plug is not
connected to main source
Check and plug properly
Input breaker is activated (open) Check and reset input breaker
3
Input breaker is activated
frequently Equipments connected to UPS
outlets overload UPS. Check and unplug equipment until
overload condition is solved
4
Continuous BEEP alarm.
UPS is overloaded
Check and unplug equipment until
overload condition is solved
5
UPS power off when AC
main source fails
(runtime = 0s)
Low battery level because recent
discharge Keep UPS plugged to main service to
recharge batteries
Battery failure
Contact service center to replace
batteries
USER MANUAL - SUPRA 1100/1600/2100 ENGLISH
________________________________________________________
www.xmart-ups.com 1303-SUPRA 1100/1600/2100-ENG - 3
2. QUALITY / PERFORMANCE / SAFETY
SAFETY - LOW VOLTAGE DIRECTIVE (2006/95/EC)
UPS Part 1-1: General & Safety UPS in accessible areas IEC/EN 62040-1
ELECTROMAGNETIC COMPATIBILITY - EMC DIRECTIVE ( 2004/108/EC)
UPS, Part 2, Electromagnetic Compatibility: IEC/EN 62040-2
Low Freq. Conducted Disturbances & Signals: IEC/EN 61000-2-2
Electrostatic discharge immunity Test:
IEC/EN 61000-4-2
(Air: Level 3, Contact: Level 2)
Radiated radio Frequency immunity: IEC/EN 61000-4-3 (Level 3)
Electrical Fast Transient / burst immunity: IEC/EN 61000-4-4 (Level 3)
Surge immunity:
IEC/EN 61000-4-5
(L-L: Level 2, L-G: Level 3)
UPS Part 3: Methods of operation, specifications and test requirement IEC/EN 62040-3
IT Equipments. SAFETY. Part 1: General Requirements IEC/EN 60950-1
IP PROTECTION IP20 (static)
QUALITY MANAGEMENT:
Manufactured under:
ISO 9001 : 2000
ENVIRONMENTAL MANAGEMENT:
Manufactured under:
ISO 14001 : 2004
Any modification made by user or operator may affect compliance of the safety and performance certifications listed above.
UPS manufacturer is not responsible of any modification made on the product or its accessories after it is manufactured.
This product is designed to operate in domestic and commercial environment. CE standards apply for 230Vac models.
3. BATTERIES MAINTENANCE
 Batteries capacity, in general (of all kinds), decreases with time and use.
 Our products contain high quality batteries only.
 Batteries useful life in our UPS is between 3 and 5 years, considering environment temperature under
25ºC and optimal operational conditions. This time can be dramatically reduced by high temperature and
other adverse operation condition.
 Batteries life expectancy may be also affected by other operation conditions such as electrical service
quality as well as number and kind of equipments connected to UPS
 Batteries should be periodically tested to check capacity and assure and appropriate back up.
* To enlarge batteries life expectancy it is recommendable to fully discharge UPS once every 3 months
* During long UPS storage recharge batteries according to following table:
STORAGE TEMPERATURE FREQUENCY RECHARGING TIME
-25°C a +30°C Every 4 months 4 h
+30°C a +45°C Every 2 months 4 h