Curtis DVD504 - Manual (Page 32)

TROUBLE SHOOTING
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Should your DVD player develop a problem, please check below before
requesting service:
Symptom Check and Action
No Power Check if the power cord has been properly connected to the power outlet.
Check if the main power has been switched on.
Does not play No disc, load a disc.
Disc has been loaded upside down. Place the disc with the label side up.
Disc's region code does not match to the player.
Disc is not correct type for player.
Disc is damaged or dirty, clean the disc or try another disc.
Moisture may be condensed inside the player. Remove the disc and
leave the unit power on for one or two hours.
No Picture Check if the TV set has power on, use TV remote to select A/V signal for
DVD rather than broadcast.
Check if the system connection is proper and secure.
Check if the connection cables are damaged.
Clean the disc.
Picture
noise / distorted The disc is dirty or damaged. Clean the disc or try another disc.
Reset the color system of the player or the TV set.
Try to direct the player to the TV set instead of via other components,
such as a VCR.
Picture not full
screen Select the screen format from the player's SETUP MENU,
see " SETUP MENU " of t his manual.
Select the screen format from DVD disc menu.
Malfunction
Should the player develop a malfunction, unplug the player for
30 minutes. After 30 minutes, power on the player and the restore
function should reset the player.
No sound DTS disc used. Press the remote control “ LANGUAGE " button and
re-select the audio setting on the remote.
LANGUAGE