Sure Heat Sonoma SGR30 - Manual (Page 15)

PROBLEM
Grill will not light with a match or low heat with dial set
to "High" position.
Flame is erratic
Flare-ups
Burner flame is mostly yellow or orange, possibly in
conjunction with smell of gas.
SOLUTION
• Is your gas supply fully turned on?
• Is there gas in your L.P. tank ? Check your gas level.
• Shut off gas supply, disconnect gas line at tank, reconnect
the line to the tank.
• Make sure all the knobs are in the off position, then open
the gas supply valve on the L.P. tank very slowly 1/4 turn,
then open fully (at least two full turns). Check flame
height again.
• Check to insure the gas supply line or hose is not kinked.
• If only one burner appears low, check and clean the burner
ports if clogged or dirty.
• Check for leaks.
Note - Pre-Heating time can take from 5 to 10 minutes.
• Check gas connection
- look for kinked hose.
- make sure gas supply valve is fully open.
• Gas level may be low.
• Grill may be in need of cleaning.
• Check flavor grids and cooking grates for excess food or
grease build-up.
• Ensure grill is not placed directly in the path of wind.
• Be sure drip tray is clean, (do not use aluminum foil on
drip tray.)
Note: Some flare-ups may be inevitable if cooking
greasy foods.
• Check the burner inlet for obstructions. Particularly at air
inlets for each burner.
• Grill may be in an area that is too windy.
Troubleshooting Your Grill
14