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Dmx channel values, Maintenance, Returns procedure – Chauvet DMX-4 User Manual

Page 9: Claims

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DMX-4 User Manual

9

DMX Channel Values

Channel

Value

Function
Dimmer or Switch

1

000  255

Off > Full Intensity/On

2

000  255

Off > Full Intensity/On

3

000  255

Off > Full Intensity/On

4

000  255

Off > Full Intensity/On

Maintenance

To maintain optimum performance and minimize wear fixtures should be cleaned frequently. Usage

and environment are contributing factors in determining frequency. As a general rule, fixtures should

be cleaned at least twice a month.

Unplug fixture from power. Use a vacuum or air compressor and a soft brush to remove dust

collected on external vents and internal components.

Returns Procedure

Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued.

Package must be clearly labeled with a Return Merchandise Authorization Number (RA #). Products

returned without an RA # will be refused. Call CHAUVET and request RA # prior to shipping the

fixture. Be prepared to provide the model number, serial number and a brief description of the cause

for the return. Be sure to properly pack fixture, any shipping damage resulting from inadequate
packaging is the customer’s responsibility. CHAUVET reserves the right to use its own discretion to

repair or replace product(s). As a suggestion, proper UPS packing or double-boxing is always a safe

method to use.

Claims

Damage incurred in shipping is the responsibility of the shipper; therefore the damage must be

reported to the carrier upon receipt of merchandise. It is the customer's responsibility to notify and

submit claims with the shipper in the event that a fixture is damaged due to shipping. Any other claim

for items such as missing component/part, damage not related to shipping, and concealed damage,

must be made within seven (7) days of receiving merchandise.