Sceptre X409BV-FHDU User Manual
Page 44

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SCEPTRE X409 HDTV User Manual
Problems
Solutions
TV CHANNELS ARE
BLOCKED
Check your auto lock function’s settings inside the OSD. You 
may have locked up some channels but forgot about them. 
Refer to page 34 for more instructions. 
UNIVERSAL
REMOTE CODE
This TV follows SONY’s universal remote code. Please check 
your hand book for SONY’s codes then apply them. 
THE TV TURNS ON
OR OFF SLOWLY
AND THE SCREEN
SHOWS UP
SLOWLY
This TV is a High Definition liquid crystal display panel TV. It 
requires a few more seconds than normal TVs to power up and 
show the picture. 
NO SOUND ON PC Make sure you have a 3.5 mm mini-jack cable connected from
your pc’s sound output to the TV’s VGA STEREO INPUT.
HDCP VIDEO SAYS 
NO HDCP SUPPORT 
Reboot your HDCP video device but turning them off and 
unplugging the power cord. Wait up to 8 minutes to plug the 
power back in to see if it works or not. 
 
HDCP VIDEO HAS 
NO AUDIO 
Make sure you have a 3.5 mm mini-jack cable connected from 
your HDCP video device’s sound output to the TV’s VGA 
STEREO INPUT. If your HDCP video device uses RCA AUDIO 
jacks, you’ll need to obtain a RCA audio converted into 3.5 mm 
mini-jack cable. 
CANNOT GET 
1920X1080 ON PC 
VGA 
Make sure the TV is recognized as plug and play monitor. Try 
updating your video card’s drivers as well. If that does not help, 
m
ost likely you’ll need to upgrade your video card to a newer
one.
PICTURE IS 
DISTORTED OR 
HAS ABNORMAL 
SOUND 
This might be from interference from large electrical appliances, 
cars, motorcycles, or fluorescent lights. If the TV is close to the 
wall, try moving the TV to another room in your house to see if 
the problem still occurs. 
 
 
 
PICTURE DOES 
NOT COVER THE 
ENTIRE SCREEN 
If you’re using HDMI or a TV digital channel make sure you use 
the ASPECT button to switch to 16:9 format. If you are using 
VGA, use the AUTO ADJUST function to adjust to the screen. 
Please Note : If you are using regular analog TV, AV, or 
component in 480i resolution, use the ASPECT button to switch 
to 16:9 in order to fill up the screen. Please Note : This note 
this feature will distort the picture. 
 
 
PICTURE QUALITY 
IS HORRIBLE!! 
For best image quality, view HD widescreen programs where 
possible. If HD content is not available view “Standard 
Definition” from a digital source. Standard, analog TV will 
always be noticeable inferior to HD because your TV has video 
that is many times better than old TV’s and so you can see 
interference and deficiencies you did not KNOW you had. 
PICTURE HAS 
PIXELS THAT ARE 
ALWAYS 
DISPLAYING THE 
SAME COLOR 
Your TV is manufactured using an extremely high level of 
precision technology, however, sometimes some pixels of your 
TV may not display. Pixels defects within industry specifications 
are inherent to this type of product and do not constitute a 
defective product. 
I CANNOT CHANGE 
THE TIME 
MANUALLY 
Your TV syncs time automatically according to your local TV 
channel. This function only works while the TV’s tuner is 
connected to an ANTENNA. 
BIG BLACK BOX IN 
THE MIDDLE OF 
SCREEN 
You have turned on closed captioning and are using TEXT1
–
TEXT4. Change the setting to CC1 or turn off closed captioning 
and the box will disappear. Refer to page 40 for more 
information. 
