Perfect Aire PAU13 - Manual (Page 9)

Please check the following troubleshooting tips before calling for assistance.
TROUBLESHOOTING
Problem Reason Solution
Unit not plugged in
Plug in unit and turn on the power / output
adjustment knob.
Wall outlet has no power Check the circuit and fuse; try another socket.
New unit
Air unit out in cool place for 12 hours without
the tank on the unit.
The water is dirty or stale Thoroughly clean unit and place fresh water in
tank.
Excessive noise
Vibration between the
humidifier and surface
Place the unit on a stable, waterproof surface.
Low water level in
water tank
Fill the water tank.
White dust
Water contains high
mineral content
Switch to distilled or filtered water; clean
nebulizer according to instructions.
Unit too far from end of
table or too close to floor
Move unit closer to edge of table so mist has
more time to disperse. Do not place unit on floor.
Base overflowed
Tank cap not securely attached or needs
replacement.
Base overfilled Empty base and restart.
No water in the water tank Add water to the water tank.
The power / output adj.
knob is not turned on
Rotate the power / output adjustment knob
clockwise to power the unit on.
The humidifier is not on a
flat surface
Put the humidifier on a flat surface.
There is scaling on the
nebulizer / transducer
Clean the nebulizer / transducer according to
instructions.
Tank was cleaned with
wrong type of cleaner
Use fresh water to clean the water tank
completely and then let tank dry completely.
The water level is too low Add water to the water tank.
The water is dirty or stale Thoroughly clean unit and place fresh water
in tank.
The nebulizer / transducer
or fan does not work
Call Perfect Aire Consumer Services:
877-365-6274
Condensation on
windows or
machine
The room is too small or
too humid
Turn down the mist volume or turn the unit off
completely.
Scaling on
nebulizer /
transducer
Water is too hard Use distilled or filtered water.
Power light is off
Unit / Mist has
peculiar smell
Damp table or
floor
8
No mist /
Little mist /
Mist stuck