Talkswitch 24-CA - Manual (Page 242)

2 3 0 T A L K S W I T C H U S E R G U I D E • N O R T H A M E R I C A
Call transfer
configuring transfer options 108
from a remote extension 60
from an analog extension 120
same line connect 59
screened transfer 121
settings (music on hold) 66
to a remote extension 60
to a ring group 63
troubleshooting 183
unscreened transfer 120
Caller ID
local extensions 55
Carrier codes 46
Configuration software 2
installing 5
IP configuration 37
pull down menus 30
screen navigation 33
system requirements 2
troubleshooting 181
upgrading 5
Connecting devices 15
audio for music on hold 21
fax machine 19
incoming telephone lines 16
local extension phones 16
modem 18
output to public address 21
Connecting incoming lines 16
D
Direct line access
configuring 57
Distinctive ring
fax machine 19
E
Extension ring groups
call cascade 95
call handling option 85
configuring 61
different uses 62
queuing callers to... 124
Extensions
numbering conventions 24
F
Fax machine
automatic detection 19
dedicated fax line 19
distinctive ring 19
troubleshooting 184
H
Hardware unit
back panel connectors 2
connecting fax machines 16
connecting telephones 16
connecting to a PC 5
front panel lights 2
seeting or changing unit id 23
Help and troubleshooting 181–187
auto attendant 182
call routing/transfer/
intercom 183
configuration 181
contacting TalkSwitch 187
fax machines 184
local area network 185
local extensions 184
music on hold 183
Holiday mode 79
Hunt group access
local extensions 58
I
Incoming lines
audio controls 107
call detail record 152
configuration 40
connecting 16
connecting devices/wiring 15
dedicated fax line 19, 50
diagnostics 27
front panel lights 2
keeping track of... 24
line hunt groups 42
modem access to... 134
rear panel jacks 4
troubleshooting 112
using phones connected in
parallel 133
Intercom
troubleshooting 183
IP configuration 37