Troubleshooting your ceiva digital photo receiver – Ceiva 2 Digital Photo Receiver LF-2003 User Manual

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S H A R I N G M A D E E A S Y

ABOUT YOUR ACCOUNT AND REGISTRATION

W H AT H A P P E N S I F I M OV E ?

When you move your CEIVA Digital Photo Receiver

to a new location (different area code

or phone number), you should first (before moving), update your phone information at your
CEIVA

Home Page under the Settings option.*

Once your new phone number is entered into your Settings (remember to click on Update
before leaving the Settings area), simultaneously press and hold the white button on the back
of your CEIVA Receiver. Once the screen is dark, release the button and allow the Receiver to
dial into the CEIVA Network

to update its account information. Once you have completed this,

do not dial in the CEIVA Digital Photo Receiver

again, until it is plugged in at your new location.

If you have already moved, simultaneously press and hold the black and white buttons on the back
of your Receiver after updating your phone information at your CEIVA

My Home page. Once the

screen is dark, release the buttons and allow the Receiver to dial into the CEIVA Network

update its account information. Once you have completed this, do not dial in the your Receiver
again until it is plugged in at your new location.

Troubleshooting Your CEIVA Digital Photo Receiver

T H E R E C E I V E R D O E S N ’ T S E E M TO D I A L I N TO R E T R I E V E P I C T U R E S .

Perform the following checks to help troubleshoot this problem:

Make sure the phone line is securely plugged into the wall jack, as well as the back of
the CEIVA Digital Photo Receiver

, and that both plugs are free of dust and debris.

Check Settings located on your CEIVA

account home page to make sure the correct

location phone number is entered.

T R O U B L E S H O O T I N G

From this point forward, your CEIVA Digital Photo Receiver

will automatically dial into its

personal In-Box each night, retrieving up to 30 new photos. In the event you wish to retrieve
the next set of photos waiting in your In-box, simply press and hold in the white button again
until “ You can let go now, I’m dialing in” appears.

NOTE: To help you receive the most enjoyment from your CEIVA

Receiver, the “31st” slide (which may not be deleted

and can only be viewed when manually stepping through the slide show) is the “Tip Of The Month” provided by CEIVA.

Sharing Made Easy: Invite Friends & Family to Send You Photos!

I F YO U H AV E A C C E S S TO A C O M P U T E R

You can invite family and friends to send you photos. Just log into your CEIVA account
and click on Invite-a-Buddy. Enter names and e-mail addresses.We’ll send your family and
friends an invitation (from you) to join CEIVA

(which is FREE). Once they’ve become a member,

we’ll automatically add them to your CEIVA Buddy List

.There’s no limit to the number of

times you can use the Invite-a-Buddy feature, and the more guests you have, the more photos
you can expect!

Remember that only CEIVA

Members listed on your Buddy List are able to send pictures to

your personal Photo Receiver.

I F YO U

D O N OT

H AV E A C C E S S TO A C O M P U T E R

Invite your friends and family who do have web access to register as members at www.ceiva.com
(it’s FREE!). After they’ve completed the brief registration process, have them inform you of their
“Sign-In” name. Call the CEIVA

Customer Care Team at 1-877-MYCEIVA (1-877-692-3482)

to add your family and friends to your CEIVA Buddy List

. It takes just a minute, and when you’re

finished, your Guests will have permission to send pictures to your personal Photo Receiver.

S H A R I N G P H O T O S