Cingular X-C 6250 Pro (300) - Manual (Page 123)

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Appendix B. Troubleshooting
79-0030-001 11 January 2001
Applications
Communications programs such as HyperTerminal or Procomm
Plus don’t seem to work or they lock Windows
•
If you are using the internal modem, be sure to specify COM3 as the
communications port.
•
When you first try to use HyperTerminal or similar application, the
system responds with a message asking if you want to install the
modem. Answer “Yes” to this question and follow the instructions on
the screen to install it.
•
Verify with your company that your computer has an internal modem
installed.
Third-party applications don’t work with COM3
•
Make sure a modem is installed. Locate the “Config” string label on
the bottom of the computer; a modem is not installed if the seventh
digit is Z.
•
Make sure your application is set to use COM3.
•
Make sure your application is using the correct communication
settings (baud, parity, etc.).
•
You may also need to try a different IRQ setting. Refer to Windows
Help for more information.