Nixeus NX-VUE30 - Manual (Page 22)

• After an RMA number is assigned, the defective/malfunctioning product must be packaged securely in the
original or other suitable shipping package to ensure that it will not be damaged in transit to Nixeus Technology,
Inc. The RMA number must be visibly and clearly marked on the outside of the package. Do not include any
manuals or accessories in the shipping package, Nixeus will only replace/repair the defective/malfunctioning
product and will not ship back any accessories.
• The Customer (End User) is responsible for all incoming shipping charges to Nixeus. RMA replacements need
be fully insured by the customer expense and shipped to Nixeus Technology, Inc., 4801 Little John Street, Suite
E, Baldwin Park, CA 91706. Nixeus will not be held responsible for lost packages shipped during transit to
Nixeus’s Office. Nixeus will ship back the repaired or replacement package any common carrier selected
by Nixeus. Return shipping fees shall be paid by Nixeus, if a United States address is used, otherwise the
product will be shipped to you using freight collect. Expedited shipment methods are available at Customers
(End Users) expense upon request. We “Nixeus” reserve the right to deny and reject any returned products if
guidelines/instructions and request are not met, return shipment will be charged to the Customers “End Users”
at their expense.
RMA (Return Merchandise Authorization) Request:
The Limited Warranty provided by Nixeus does not cover the following: Improper or incorrectly performed
service maintenance or repairs voids this Limited Warranty. Products that Nixeus’ judge to have been subjected
to abuse, accident, alteration, modification, tampering, negligence, misuse, faulty installation, repair or service
in any way that is not contemplated in the documentation for the product, or if the model or serial number has
been altered, tampered with, defaced or removed, product failures due to power outages, and cosmetic damage,
and does not limit damage that are caused by shipment, due to act of God. Any hardware, firmware or other
products or services provided by anyone other than Nixeus.
Limitation of Liability:
NIXEUS IS NOT LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR
OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT,
INCONVENIENCE OR DAMAGES OF ANY CHARACTER, WHETHER DIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR
LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK STOPPAGE,
COMPUTER FAILURE OR MALFUNCTION, FAILURE OF OTHER EQUIPMENT OR
COMPUTER PROGRAMS TO WHICH NIXES’S PRODUCT IS CONNECTED WITH, LOSS
OF INFORMATION OR DATA CONTAINED IN, STORED ON, OR INTEGRATED WITH ANY
PRODUCT RETURNED TO NIXEUS FOR WARRANTY SERVICE) RESULTING FROM THE USE
OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF
ANY BREACH OF THIS LIMITED WARRANTY, EVEN IF NIXEUS HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES TO THE MAXIMUM EXTENT PERMITTED BY
LAW,. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY
IS REPAIR, OR REPLACEMENT OF THE DEFECTIVE OR NONCONFORMING PRODUCT.
THE MAXIMUM LIABILITY OF NIXEUS UNDER THIS WARRANTY IS LIMITED TO THE
PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY. THE FOREGOING
EXPRESS WRITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF
ANY OTHER WARRANTIES OR REMEDIES, EXPRESS, IMPLIED OR STATUTORY.
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