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Troubleshooting guide – SoundMax SM-SA6022 User Manual

Page 12

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SOUNDMAX

SM-SA6022

12

Troubleshooting Guide

Before you consult this listing, make sure the vehicle’s electrical system is working properly by verifying
that other electrical items (e. g. headlights, Windows, etc.) still function correctly.

SYMPTOM

PROBABLE CAUSE

SOLUTION

Low or N.C. remote turn-on connections Check remote turn-on voltage at amp and head

unit

Blown fuse

Replace with new fast-blow fuse

Power wires not connected

Check butt splices or solder joints;
Check ground and battery connections

No audio

Blown or non-speakers connected

Use VOM or DVM to measure speaker coil
impedance; check speaker wiring connections

Input sensitivity not set properly or
damaged speaker cones

See adjustment procedure and check each step;
inspect each speaker for damage and repair or
replace suspected component

Distorted audio

Low turn-on voltage

Refer to head unit owner’s manual

Audio level low

Mute circuits is on head unit

Check electrical system for low voltage;
Check ground connection

Audio lacks

Speakers wired with wrong polarity,

causing cancellation of bass frequencies

Check polarity of wires from amplifiers to each

speak as defined by the system design;
Check battery voltage at amplifier during
operation

External fuse

blowing

Incorrect wiring or short circuit

Refer to electrical installation and check each

installation step

Whining noise on
audio with engine
running

Amplifier is picking up alternator noise

Install a line noise filter on the head unit’s power
wire;
Check alternator routing diodes or voltage

regulator for proper operation. Check all
grounds, check battery voltage, check RCA
cables

Ticking noise on
audio with engine
running

Amplifier is peaking up radiated spark
noise

Check RCA audio cable; Install an in-line noise
filter on the head unit’s power wire, check spark
plug wires

Protection LED (right
color) light up when
the amplifier is

powered up

Incorrect impedance
Incorrect wiring or short circuit
Airflow around the amplifier is not

enough

Check if the minimum impedance is correct for
this model.
Check the speaker shots.

Check the airflow around the amplifier. More
space is required.