Curtis Mathes CMC 19101 - Manual (Page 51)

Warranty Information
Limited Warranty
The manufacturer warrants that this product is free from defective material and
workmanship. The manufacturer further warrants that if the product fails to operate
properly within the specified warranty period and the failure is due to improper
workmanship or defective material, the manufacturer will repair or replace the product
at it's option. All warranty repairs must be performed by a CurtisMathes authorized
service center. The name and address of the service center nearest you can be obtained
by calling the number below toll free:
1-800-270-4535 Or visit our web site at: www.curtismathes.com
Terms of Warranty
· Labor: Ninety days for carry-in service
· Parts: One (1) year
· Picture Tube: 2 years
On carry-in models, transportation to and from the service center is the customer's
responsibility.The customer's original dated receipt is the only proof of purchase
accepted for warranty claims. It must be presented to the CurtisMathes authorized
service center at the time the service is requested. No exceptions can be made.
Exclusions
This warranty does not cover damage due to accident, misuse, neglect, fire, flood,
and/or acts of God;incorrect line voltage, improper installation, improper or
unauthorized repairs, commercial use, incorrect wiring not our own, unauthorized
modification, or damage which occurs in shipping, or use in violation of supplied
instructions, nor products which have been repaired or altered outside the factory,
nor cases where the serial number thereof has been removed, defaced or changed.
Exterior and interior finish, lamps, glass, and temperature probes, if supplied are not
covered under this warranty. Customer adjustments, which are explained in the
instruction manual, are not covered under the terms of this warranty. The warranty
is only valid on products purchased and used in the United States and Puerto Rico.
This warranty is in lieu of all warranties expressed or implied and no representative
or person is authorized to assume for us any other liability in connection with the sale
of this electronic product.
Initially defective product Over-the-Counter Exchange
"Initially defective" is described as when the dealer opens the product carton and finds
that the product is inoperative or a customer opens a new product and finds that the
product is inoperative. The product may be returned to the factory by the dealer only for
exchange. Under no circumstances will the customer be permitted to return the defective
product directly to the factory. The customer must return the product directly to the dealer
where the product was purchased for exchange. Exchanges will be made on initially
defective products returned to the dealer within 10 days of original date of purchase.