New zealand, Guarantee and service valid for new zealand, Conditions – Philips AQ6524/00Z User Manual
Page 9: How to claim, The guarantee controller, philips new zealand ltd
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New Zealand
Guarantee and Service valid for New Zealand______________________
Thank-you for purchasing this quality Philips product.
Philips New Zealand Ltd guarantees this product against defective
components and faulty workmanship for a period of 12 months. Any
defect in materials or workmanship occurring within 12 months from
the date of purchase subject to the following conditions will be rectified
free of charge by the retailer from whom this product was purchased.
Conditions
1. The product must have been purchased in New Zealand. As proof of
purchase, retain the original sales docket indicating the date of
purchase.
2. The guarantee applies only to faults caused by defective
components, or faulty workmanship on the part of the manufacturer.
3. The guarantee does not cover failures caused by misuse, neglect,
normal wear and tear, accidental breakage, use on the incorrect
voltage, use contrary to operating instructions, or unauthorised
modification to the product or repair by an unauthorised technician.
4. Reasonable evidence (in the form of a sales docket) must be
supplied to indicate that the product was purchased no more than 12
months prior to the date of your claim.
5. In the event of a failure. Philips shall be under no liability for any
injury, or any loss or damage caused to property or products other
than the product under guarantee.
This guarantee does not prejudice your rights under common law and
statute, and is in addition to the normal responsibilities of the retailer
and Philips.
How to claim
Should your Philips product fail within the guarantee period, please
return it to the retailer from whom it was purchased. In most cases the
retailer will be able to satisfactorily repair or replace the product.
However, should the retailer not be able to conclude the matter
satisfactorily, or if you have other difficulties claiming under this
guarantee, please contact
The Guarantee Controller, Philips New Zealand Ltd.
S
P.O. Box 41.021 Auckland
B (09) 84 94 160
fax® (09) 84 94160
23