Drawmer TS1 Stereo Vacuum Tube Compressor with Instrument and Mic Pr-Amp - Manual (Page 14)

Tube Station 1 OPERATORS’ MANUAL 12
IF A FAULT DEVELOPS
For warranty service please call Drawmer Electronics Ltd. Or their nearest authorised
service facility, giving full details of the difficulty. On receipt of this information,
service or shipping instructions will be forwarded to you. No equipment should be
returned under the warranty without prior consent from Drawmer or their authorised
representative.
For service claims under the warranty agreement a service Returns Authorisation (RA)
number will be given. Write this RA number in large letters in a prominent position on
the shipping box. Enclose your name, address, telephone number, copy of the original
sales invoice and a detailed description of the problem.
Authorised returns should be prepaid and must be insured. All Drawmer products are
packaged in specially designed containers for protection. If the unit is to be returned,
the original container must be used. If this container is not available, then the
equipment should be packaged in substantial shock-proof material, capable of
withstanding the handling for the transit.
CONTACTING DRAWMER
Drawmer Electronics Ltd., will be pleased to answer all application questions to
enhance your usage of this equipment. Please address correspondence to:
Drawmer (Technical Help line) : Coleman St. : Parkgate : Rotherham : S62 6EL : UK
or, E-mail us on : [email protected]
Drawmer dealers, Authorised service departments and other contact information can
be obtained from our web pages on http://www.drawmer.com